Accor Bangkok

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Join the “AI for Delivery” stream, a strategic initiative focused on integrating artificial intelligence to optimize IT service delivery, enhance security, automate processes, and improve user experience. Current initiatives include support automation, CI/CD pipeline optimization, intelligent documentation generation, proactive anomaly detection, and securing AI/ML environments.
Main Responsibilities
• Participate in the design, development, and experimentation of AI solutions applied to IT delivery (examples: AI assistants for support, automatic documentation generation, automated testing tools, AI-driven incident detection, etc.).
• Contribute to the industrialization of AI use cases identified in the “AI for Delivery” roadmap (e.g., Support Triage & Escalation Optimizer, IMA Response & Diagnosis Assistant, GenAI Test Factory, AI Code Assistant).
• Collaborate with local and international teams to prioritize, prototype, and test innovative solutions aligned with business and operational needs.
• Take part in technology watch and evaluate new AI tools or models
• Document the work performed and present results during internal reviews or demo sessions.
Qualifications
• Student in computer science, data science, or a related field, with a specialization or strong interest in artificial intelligence.
• Skills in Python, Java, C++, or JavaScript; experience with AI/ML frameworks .
• Team spirit, autonomy, curiosity, and ability to work in an international and agile environment.
• Fluent in English (French is a plus).
Additional Information
• This position is based in Bangkok
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are seeking an experienced and passionate Observability Engineer to join our team in Thailand. The ideal candidate will be responsible for the end-to-end management of our observability platforms, ensuring optimal visibility into our systems and applications.
Key responsibilities
• Splunk Platform Management: Develop, maintain, and optimize Splunk Observability Cloud and Splunk Cloud platforms for log management.
• Data Ingestion: Deploy and configure OpenTelemetry Collectors for metrics and traces collection, as well as Splunk forwarders for log ingestion.
• User Support and Training: Provide user support and conduct training sessions to promote good observability practices and maximize the value derived from Splunk solutions.
• Compliance and Security: Ensure that our observability systems and practices comply with PCI DSS regulations.
• Development and Integration: Design and develop Python applications, add-ons, or custom integrations to extend Splunk Observability capabilities.
• Expertise and Tech Watch: Act as a Subject Matter Expert (SME) on observability topics, proposing complementary solutions (e.g., ELK, Grafana) when appropriate.
Collaboration and Key Interactions:
• Cross-Functional Team Collaboration: Work closely with various internal teams to integrate data sources, build relevant dashboards, configure effective detectors, and set up alerts.
Qualifications
• Bachelor's or Master's degree in Computer Science, Software Engineering or related field
• At least 5-7 years of experience in observability or monitoring engineering.
• Splunk O11y Cloud Certified Metrics User certification is a plus.
• Splunk Cloud Certified Architect certification is a plus.
• Proven experience with Splunk Observability Cloud (including Infra Monitoring, APM, Log Observer) and Splunk Cloud Log.
• Proficiency in OpenTelemetry Collector deployment & configuration.
• Familiarity with alternative observability tools such as ELK Stack, Grafana, and Prometheus.
• Experience with AWS cloud services, particularly in logging and storage.
• Strong knowledge of Linux operating systems in both on-premise and cloud environments.
Technical expertise :
• Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow
Additional Information
• This position is based in Bangkok
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

Company Description
Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, Qantas Lounges, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.
Job Description
We are seeking an experienced and commercially driven Senior Portfolio Manager to lead a high performing team within the Centre of Revenue Intelligence, driving revenue performance across a portfolio of hotels throughout the MEA APAC region.
Reporting to the Vice President of Revenue Management, you will lead a team of Portfolio Managers and a Portfolio Specialist, while maintaining responsibility for an assigned portfolio of hotels. You will oversee the implementation of revenue management strategies, processes and best practices, ensuring commercial performance is aligned with regional priorities and business objectives.
As the senior commercial leader for your portfolio, you will partner closely with General Managers, Regional Directors of Revenue Management and Executive Leadership to deliver sustainable revenue growth, optimise distribution strategies and build a high performing revenue management culture across the team.
Getting to know the role and your responsibilities
• Develop and execute portfolio-wide revenue management strategies in collaboration with Commercial departments.
• Lead, coach and mentor Portfolio Managers and the Portfolio Specialist, fostering capability development, accountability and a culture of continuous improvement.
• Provide strategic revenue management leadership while directly managing a small portfolio of hotels.
• Drive the consistent adoption of revenue management best practices, tools and processes across the portfolio.
• Act as the senior escalation point for complex commercial matters, including hotel performance challenges, stakeholder issues and strategic decision making.
• Oversee distribution-related activities, including troubleshooting, technology escalations and collaboration with OTA partners and revenue technology providers.
• Analyse commercial performance, identify risks and opportunities, and provide strategic recommendations to regional leadership.
• Prepare and present executive level reporting, including portfolio performance, commercial insights and key business initiatives.
• Build trusted relationships with General Managers, Regional Directors of Revenue Management, hotel leadership teams, owners and key commercial stakeholders to influence business outcomes.
• Champion a high performance culture that delivers measurable improvements in RevPAR, market share and overall commercial performance.
Qualifications
• Bachelor's degree in Hospitality, Business, Commerce or a related discipline.
• 5+ years' experience in Revenue Management, including demonstrated experience leading and developing high-performing teams.
• Extensive expertise in revenue management, pricing, forecasting, distribution and commercial strategy within the hospitality industry.
• Proven ability to influence senior stakeholders and operate as a trusted commercial advisor beyond traditional revenue management responsibilities.
• Exceptional leadership, coaching and communication skills, with experience engaging General Managers, Executive Leadership, Owners and Asset Managers.
• Strong strategic thinking, commercial acumen and analytical capability, with the ability to translate data into business outcomes.
• Highly organised, proactive and resilient, with the ability to manage multiple priorities while leading a geographically dispersed portfolio.
• Fluency in English and at

Company Description
Mövenpick Resort Khao Yai, Thailand
Job Description
• Primary Responsibilities
• Sales Management
• Achieve daily targeted number of sales calls with effectiveness.
• Develop business leads for the Hotel on a weekly basis.
• Prepare monthly list of accounts to penetrate for the following month.
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.
• Update Director of Sales / Director of Sales & Marketing on market trends and business leads.
• Manage key or high-profile accounts with direct responsibility for relationship development and revenue optimization.
• Represent the hotel in high-level business negotiations or trade shows when delegated by DOS / DOSM.
• Team Management
• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
• Mentor and support junior team members to improve performance and achieve targets.
• Assist the Director of Sales & Marketing in team coaching, onboarding, and skills development initiatives.
• Other Responsibilities
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.
• Main Complexity/Critical issues in the Job
• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed.
• Balancing the dual responsibility of account management and team guidance.
• Leading by example in both sales performance and professional conduct.
Qualifications
• Minimum 5 years of experience in hotel sales, with at least 2 years in a supervisory or senior role.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Strong leadership,mentoring, interpersonal and training skills.
• Good communication and customer contact skills.
• Service oriented with an eye for details.
• Ability to work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.