Anantara Mai Khao Phuket Villas

Job Location: Anantara Mai Khao Phuket Villas Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. Responsible for supporting the daily operation of the Team Member Restaurant by preparing and serving food and beverages, maintaining cleanliness and hygiene, replenishing supplies, and ensuring the dining area is clean, organized, and ready for each meal period. The position also assists with basic food preparation, equipment cleaning, and other canteen duties to ensure smooth and efficient service for all team members. Not the right fit? Set up email alerts as new job postings become available that meet your interest! Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people. Explore more at: 🔗 Minor Hotels Career 🔗 Minor Food Career 🔗 Minor Lifestyle Career 🔗 Minor & MINT Shared Service Career Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

The F&B Attendant is responsible for providing exceptional food and beverage service to guests in line with brand standards. This role ensures a welcoming atmosphere, professional service delivery, and attention to detail to create memorable dining experiences.
Qualifications:
- Previous experience in F&B service or hospitality is an advantage.
- Basic knowledge of food and beverage service techniques.
- Good communication skills in English; other languages are a plus.
- Positive attitude, team player, and guest-focused.
- Flexibility to work varied shifts, including weekends and holidays.
Competencies:
- Service-minded and guest-oriented.
- Strong interpersonal and communication skills.
- Attention to detail and commitment to quality.
- Ability to multitask and remain calm under pressure.
- Professional grooming and presentation.

Job Location: Anantara Mai Khao Phuket Villas Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. Cluster E-Commerce Manager Department: Sales & Marketing / E-Commerce Reports to: Director of Sales & Marketing / Cluster Commercial Leader Scope: Cluster Properties Job Purpose The Cluster E-Commerce Manager is responsible for developing and executing e-commerce strategies across the cluster to maximize online revenue, increase direct bookings, strengthen digital presence, and optimize performance across hotel websites, OTAs, and other digital distribution channels. Key Responsibilities E-Commerce Strategy & Revenue Develop and implement e-commerce strategies aligned with the commercial objectives of each property. Drive online revenue and increase direct booking contribution. Identify opportunities to improve conversion, visibility, and overall digital performance. Work closely with Revenue Management to ensure online promotions and strategies support revenue objectives. Monitor market trends, competitor activities, and digital opportunities. Website & Direct Channels Manage and optimize hotel website content, offers, packages, and promotions. Ensure property information, images, descriptions, and offers are accurate and up to date. Support initiatives to improve website traffic, conversion rates, and direct bookings. Coordinate landing pages and online campaigns in line with brand standards. OTA & Distribution Management Manage and optimize hotel presence across key OTAs and online distribution platforms. Ensure accurate content, images, facilities, room descriptions, and promotional information. Develop and manage OTA promotions to maximize visibility and revenue opportunities. Monitor ranking, conversion, production, and competitor positioning. Work with Revenue and Reservations teams to resolve online distribution issues. Digital Marketing Coordinate digital campaigns with Marketing, Sales, Revenue, and relevant corporate teams. Support paid search, metasearch, display, social media, and other digital initiatives where applicable. Identify opportunities to strengthen online visibility and customer acquisition. Ensure digital campaigns are aligned with property and cluster business priorities. Performance Analysis & Reporting Monitor key e-commerce KPIs including online revenue, website traffic, conversion, channel contribution, and campaign performance. Prepare regular performance reports and provide recommendations for improvement. Analyze booking trends, customer behavior, market performance, and competitor activities. Measure campaign effectiveness and optimize activities based on performance. Cluster Coordination Ensure consistent e-commerce standards and strategies across all cluster properties. Provide e-commerce guidance and support to each property based on individual business needs. Coordinate with property and cluster Sales, Marketing, Revenue, Reservations, and Operations teams. Share best practices and identify opportunities that can benefit multiple properties. Qualifications & Experience Bachelor’s degree in Marketing, E-Commerce, Hospitality, Business Administration, or related field. Minimum 3–5 years of experience in E-Commerce, Digital Marketing, or Online Distribution, preferably within the hotel or hospitality industry. Previous experience managing multiple hotels or cluster respons

Job Location: Anantara Mai Khao Phuket Villas Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. Cluster Reservations Agent is responsible for managing room reservations for multiple properties, ensuring accurate booking administration, inventory control, and timely communication with guests, travel agents, and internal departments. This role supports revenue optimization by maximizing room occupancy, maintaining reservation accuracy, and delivering prompt, professional service. The position is essential to handle daily reservation inquiries, process booking modifications and cancellations, coordinate with Front Office and Revenue teams, and maintain guest satisfaction while ensuring operational efficiency across the cluster. Not the right fit? Set up email alerts as new job postings become available that meet your interest! Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people. Explore more at: 🔗 Minor Hotels Career 🔗 Minor Food Career 🔗 Minor Lifestyle Career 🔗 Minor & MINT Shared Service Career Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Key Responsibilities
- Manage the daily operations of the Villas Team under the Front Office Department to ensure exceptional guest experiences.
Lead, coach, and develop the Villas team to maintain luxury service standards and operational excellence.
- Ensure seamless villa arrivals, departures, in-villa services, and personalized guest experiences.
Handle guest feedback, resolve service issues promptly, and drive guest satisfaction.
- Coordinate closely with Housekeeping, Engineering, Food & Beverage, Spa, and other departments to ensure smooth operations.
Monitor staffing, productivity, and operational efficiency while maintaining service quality.
- Ensure compliance with Minor Hotels standards, company policies, and safety procedures.
Qualifications
- Bachelor's degree in Hospitality Management or a related field.
- Minimum 3–5 years of leadership experience in Front Office, Villa Operations, or Rooms Division within a luxury hotel or resort.
- Strong leadership, communication, and problem-solving skills.
- Excellent English communication skills; additional languages are an advantage.
- Proficient in Opera PMS/Opera Cloud and Microsoft Office.
- Service-oriented with excellent organizational and decision-making abilities.