ASAI Bangkok Chinatown

ASAI Bangkok Chinatown is hiring a Guest Service Supervisor.

Service Charge July 2026: THB 25,970

Location: Chinatown, Bangkok. MRT Wat Mangkon exit 1.

How to Apply:
Apply through the Dusit careers website only: https://careers.dusit.com/job/asai-bangkok-chinatown-guest-service-supervisor/ ↗
The hotel does not accept applications by email.

Guest Service Supervisor duties:
- Supervise the front desk team during the shift and keep service standards consistent.
- Handle guest check-in, check-out, and cashiering, and resolve guest complaints on the spot.
- Brief and coach Guest Service Agents, and support training of new team members.
- Control room inventory and coordinate with Housekeeping on room status.
- Manage guest profiles, requests, and loyalty programme benefits in the hotel system.
- Prepare shift handover reports and escalate issues to the Front Office Manager.