Dinso Resort & Villas Phuket Vignette Collection

- Manage and oversee daily Front Office operations.
- Ensure excellent guest service and guest satisfaction.
- Lead, coach, and develop the Front Office team.
- Handle guest complaints and service recovery professionally.
- Coordinate with other departments to ensure smooth hotel operations.
- Ensure compliance with IHG Brand Standards and hotel policies.
- Monitor room occupancy, upselling, and departmental performance.
- Perform other duties as assigned by management.

Assistant Executive Housekeeper
** Qualifications & Requirements
- Diploma or degree in Hospitality Management or related field.
- Minimum 3–5 years of housekeeping experience in a hotel, with supervisory experience preferred.
- Strong leadership, communication, and organizational skills.
- Good knowledge of housekeeping operations, cleaning techniques, and safety standards.
- Ability to work flexible hours, including weekends and holidays.
- Proficient in English; additional languages are an advantage.

** Qualifications:
-Diploma or Bachelor’s degree in Hospitality or related field preferred.
-Minimum 2-3 years of experience in housekeeping operations or supervisory role.
-Good leadership and communication skills.
Ability to work under pressure and manage team performance.
-Knowledge of housekeeping standards, cleaning procedures, and safety practices.
-Basic computer skills and report preparation ability.
-Good command of English is an advantage.

1. สุขภาพร่างกายแข็งแรง ทำงานเป็นทีมได้ ทำงานภายใต้แรงกดดันได้ดี
2. สามารถเข้างานตามกะได้
3. สามารถสื่อสารภาษาอังกฤษเบื้องต้นได้
4. มีความรับผิดชอบและตรงต่อเวลา
5. มีทักษะพื้นฐานในสายงาน
6. มีมนุษยสัมพันธ์ที่ดี

Loss Prevention Supervisor
** Key Responsibilities:
-Supervise daily security operations to ensure the safety and protection of guests, employees, and property
-Monitor surveillance systems (CCTV) and conduct regular patrols across the premises
-Lead and support the Loss Prevention team, including scheduling, training, and performance management
-Investigate incidents, accidents, and suspicious activities; prepare detailed reports
-Ensure compliance with hotel policies, safety standards, and local regulations
-Coordinate emergency response procedures, including fire, evacuation, and crisis situations
-Work closely with other departments to prevent loss, damage, and safety risks
-Handle guest and employee concerns related to security in a professional manner
-Conduct routine inspections of fire safety equipment and security systems
-Assist in developing and implementing loss prevention strategies and procedures
**Qualifications:
-Previous experience in security or loss prevention, preferably in hospitality
-Strong leadership and supervisory skills
Good command of English (additional languages are an advantage)
-Knowledge of safety procedures, emergency response, and risk management
-Ability to remain calm and make quick decisions under pressure
-Strong observation, reporting, and problem-solving skills
-Flexible to work shifts, including nights, weekends, and holidays
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Loss Prevention Officer
** Key Responsibilities:
- Conduct regular patrols of hotel premises to ensure safety and security
- Monitor CCTV systems and alarm systems
-Respond promptly and professionally to emergencies and incidents
-Control access to restricted areas and manage visitor entry procedures
-Perform routine checks of fire exits and safety equipment
-Handle lost and found procedures according to hotel policy
-Prepare daily security and incident reports
-Provide courteous assistance and professional service to guests at all times
-Support fire safety procedures and emergency evacuation drills
**Qualifications:
-High school diploma or equivalent
-Previous experience in hotel security or related field preferred
-Good communication skills in English
-Physically fit and able to work rotating shifts
-Knowledge of fire safety and emergency procedures
-Professional appearance and positive attitude