Four Seasons Resort Chiang Mai

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making.
About the Role
Four Seasons Resort Chiang Mai is seeking a Pastry Chef de Partie to join our dynamic culinary team. This role is responsible for supporting the Pastry Chef in overseeing daily pastry kitchen operations while ensuring the highest standards of quality, creativity, and guest experience.
Authorization to work in Thailand is required for this role.
What You Will Do
• Assist in producing all pastry for hotel operations under the guidance of the Pastry Chef and Assistant Pastry Chef.
•   Demonstrate  a good sense of esthetics, decorating and producing product within the quality standard guidelines as  established .
•   Work closely with standard recipes and presentations  in order to   maintain  quality standards and consistency of product.
•   Make the AM breakfast shift's produce and fill in there when necessary.
•   Assist in production and maintenance of par stocks of dough, sponges, ice creams, etc. as  determined  by the Pastry Chef.
•   Assist in the training of subordinates, particularly sensitive to their development and training process.
•   Work neatly and cleanly, keeping work areas and walk-ins  in accordance with  sanitary standards.
•   Lead, manage and supervise pastry cooks on a daily basis with input and assistance from Executive Pastry Chef.
What You Bring
• 3–5 years of experience in a pastry or culinary role
• Strong technical pastry and knife skills, with the ability to multitask
• Ability to work effectively in a team environment with strong organizational skills
• Flexibility to work varied schedules, including evenings, weekends, and holidays
What We Offer
• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts for stays at any Four Seasons worldwide
• Complimentary cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits
Schedule & Hours
• Full-time role requiring fle

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making.
This role supports the three properties in Thailand, namely Four Seasons Resort Chiang Mai, Four Seasons Tented Camp Golden Triangle and Four Seasons Resort Koh Samui.
The position will be based in Bangkok office and reports to the Reservations Manager.
About the role
As a reservation agent in Four Seasons Resort Thailand, your primary responsibility is to handle reservations and booking inquiries from guests, ensuring exceptional service, accuracy, and efficiency in managing room reservations and accommodations. With excellent communication skills, attention to detail, and a customer-focused mindset, you assist guests in planning their stays, providing personalized
recommendations, and facilitating smooth booking experiences that meet their needs and preferences.
What you will do
1. Reservation management
Handle incoming reservation inquiries via phone follow Four Seasons benchmark, email, or online channels, providing information about room availability, rates, packages, and amenities, and assisting guests in making reservations based on their preferences, requirements and our availability.
2. Booking processing
Accurately input reservation details into the hotel’s reservation system, including guest information, room preferences, special requests, payment details, ensuring completeness and correctness of reservation records. Creating trace report to follow up necessary information for the booking. Ensure payment process follows payment conditions of   each package especially Advance Purchase package and Festive payment policy.
3. Guest assistance
Assist guests with inquiries, requests, or changes to existing reservations, including modifications to booking dates, room types, or special accommodations, and provide solutions to ensure guest satisfaction and retention based on resort’s policy and booking’s conditions and payment policies.
4. Upselling and promotion
Promote hotel services, amenities, and packages to guests duri

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making.
About the role
Reporting to the Senior Commercial Director, the Senior Director of Public Relations & Marketing will provide strategic leadership for all Public Relations, Marketing, Communications, Content, Social Media, Partnerships, and Brand activity across Resorts of Thailand- Four Seasons Chiang Mai, Four Seasons KOH Samui and Four Seasons Tented Camp Golden Triangle.
What you will do:
• Responsible for the development and execution of an annual strategic PR, Digital, Social Media and Marketing Communications plan that supports business goals and promotes programming, experiences and offerings of the three assigned Hotels.
• Understand the Hotels’ marketplace, key consumer trends and competitive landscape to devise data-led PR and Marketing Communications strategies that drive competitive edge and market share gains for the assigned Hotels.
• Act as a subject matter expert to enable insight-led decision-making, create impactful integration, and develop messaging and storytelling opportunities within the assigned Hotels.
• Partner with key business stakeholders and department heads to forge alliances and establish a seamless consumer experience supported by all functions.
• Management of Crisis Communications
• Overall Reputation Management for the portfolio and Brand
• Responsible for adherence of company brand standards across all properties
What you bring:
• Depth of experience in Public Relations, Digital Marketing, Paid Social campaign deployment and analytics and Marketing Communications
• University degree (Bachelor minimum)
• 12+ years of experience in related fields. Prior resort experience shall be an added advantage
What we offer:
• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Laundry Allowance for employee uniforms
• Meal Allowance
• Comprehensive health and wellness benefits
• Re

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making.
About the role
Secure rooms business for Four Seasons Resorts Thailand (including Chiang Mai, Koh Samui and Tented Camp Golden Triangle) by actively engaging with B2B and B2C travel partners (under Retail, Discount, Wholesale and Group segments) to maximize revenue/profit potential.
The candidate in this position will be based in Bangkok and reports to the Senior Director of Sales.
What you will do
• Utilize various prospecting resources to solicit and secure business on behalf of collection in identified markets.
• Manage a portfolio of travel partners across group segments, ensuring no conflict with WSO efforts.
• Demonstrate agility to handle travel industry and FIT segment as needed – should be adaptable to the business needs.
• Conduct business development initiatives with a proactive approach to lead generation and selling.
• Create and execute sales development plans with defined goals for assigned market territory.
• Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for business development.
• Achieve monthly, quarterly and annual revenue and direct sales goals including sales calls, prospecting calls and entertainment as outlined.
• Generate potential P2P leads on behalf of sister properties and the company.
• Schedule activities effectively and meet deadlines proactively.
• Handle sales calls and trips in a cost and time-efficient manner and within compliance of established budgets.
• Establish and maintain strong sales system hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards.
• Understand and maximize the utilization of all automated sales and reservations systems (Opera) involved with groups, corporate or travel industry business.
• Participate in sales meetings, pipeline meetings and leadership meetings as required.
What you bring
• 3-5 years previous Sales Manage