La Green Hotel and Residence

Inbound Sales Manager — LaGreen Events, Phuket
About us
LaGreen Events is a full-cycle boutique event agency in Phuket, part of Villacarte Group. We produce weddings and destination ceremonies, private parties and anniversaries, corporate and MICE events, children's parties — and we run our own restaurant.
We don't sell packages or recycled scenarios. Every quotation is built line by line for the specific client, and our pricing is open and honest. Clients come to us through our website, paid search, social media and referrals — and their first impression of us is made entirely by how quickly, and how humanly, they were answered.
The role
You are the first person a client speaks to, and the only one until the contract is signed and the deposit is in.
The enquiries are already coming — website form, Google Ads, Instagram Direct, WhatsApp, Telegram, email, referrals, partners. There is no cold calling. Your job isn't to find the client; it's to not lose the one who has already arrived.
The metrics that matter are enquiry-to-contract conversion and speed of first response.
This is not "replying to messages." This is understanding the brief, costing it, proposing it, handling the objections, getting to the deposit — and handing the project over to the production team properly.
What you'll do
Handling inbound enquiries
Receive and process enquiries across every channel: website form, Google Ads, Instagram/Facebook Direct, WhatsApp, Telegram, email, calls, partner messengers, referrals
Respond within our agreed first-response time
Log every enquiry in the CRM: source, campaign, keyword, cost per lead
Work the quiet leads: structured follow-up sequences, reactivation of past rejections and postponed dates
Revisit older enquiries as significant dates approach — high season, holidays, anniversaries — and reopen the conversation
Selling and closing
Uncover the real brief through conversation and the right questions
Prepare proposals, itemised quotations and presentations
Run calls and meetings — Zoom, our office, on site — and show venues and locations
Handle objections: price, timing, competitors, "we'll think about it," "we found it cheaper"
Carry the deal through to a signed contract and a received deposit
Upsell where it genuinely serves the event: décor, technical, artists, photo/video, transport, accommodation, welcome area, after-party
Conduct all correspondence and negotiations in English
Work with international clients across very different cultures and expectations
Hand confirmed projects to the producer/coordinator with a complete brief
Close the loop after the event: feedback, review, referral, repeat business
Develop the B2B channel: hotels, travel agencies, wedding planners, corporate clients
CRM, paperwork, reporting
Keep the pipeline clean: statuses, tasks, deadlines and notes on every lead
Maintain the client database, contacts and communication history
Prepare contracts and invoices; track deposits and outstanding balances
Weekly reporting: enquiry volume, conversion, average deal size, reasons for loss
Social media and content
Run the agency's accounts (Instagram/Facebook)
Build and deliver the content plan: posts, stories, reels, carousels
Shoot and collect content on site during events
Basic editing of reels and stories (CapCut, InShot or similar), audio mixing, music selection
Keep the visuals consistent with our brand style (Canva/Figma)
Working with the team
Coordinate with producers, decorators, technical crew, catering and venues
Request and verify supplier pricing; keep the price list current
Support the team on site on key event days (by arrangement)
What we're looking for
Essential
Based in Phuket (or relocating), with the legal right to work here
Fluent English, written and spoken — correspondence, calls, and conversations
A proven track record in inbound (reactive) sales — handling incoming enquiries through to closed deals. 1–2+ years
Experience with commercial events: weddings, private celebrations, corp

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???? Director of Sales & Marketing
La Green Hotel & Residence | Layan Beach, Phuket
Key Responsibilities:
Lead and drive the hotel’s overall commercial strategy to achieve revenue, profitability, and business growth targets.
Develop and execute innovative sales & marketing strategies to strengthen the hotel’s market positioning and brand awareness.
Lead, coach, and inspire the Sales & Marketing team to achieve individual and departmental targets.
Build and maintain strong relationships with key accounts, business partners, travel agents, media, KOLs, and strategic partners.
Oversee digital marketing, social media, PR, campaigns, and brand initiatives to drive direct bookings and outlet revenue.
Work closely with Revenue, Reservations, Operations, and other departments to maximize occupancy, ADR, RevPAR, and overall hotel revenue.
???? Hotel Location: Layan Beach, Cherng Talay, Thalang, Phuket
???? Send your CV to: [email protected]