Laguna Resort & Hotels

Job Title: English Teacher (Thai Nationality)
Location: Laguna Phuket, Thailand
Job Purpose:
To enhance the English communication skills of associates across departments by delivering relevant, practical, and engaging English language training. The Applied English Resource Coordinator is responsible for designing and teaching job-specific lessons that support service excellence, improve guest interaction, and build associates' confidence in real-world workplace situations. This role ensures that English learning is accessible, consistent, and aligned with operational needs, contributing to both individual growth and overall guest experience quality.
Key Result Areas:
Direct outcomes the role is expected to deliver through teaching and program coordination.
English Language Teaching for Associates
• Deliver engaging and practical English lessons tailored to different departments (e.g., Front Office F&B, Housekeeping, Spa).
• Focus on improving communication skills in real-life service situations, aligned with brand and service standards.
Curriculum Design & Customization
• Design or adapt English learning content based on departmental needs and job functions (e.g-, guest greeting, handling complaints, upselling).
• Customize lessons to accommodate varying English proficiency levels among associates.
Training Outcomes & Progress Monitoring
• Conduct regular assessments and maintain learner progress records.
• Use feedback and observations to adjust content and teaching approach for maximum impact.
General:
Day-to-day duties to support learning delivery and program administration.
• Plan and deliver weekly/monthly group classes and one-on-one coaching sessions as needed
• Maintain a structured schedule across multiple departments and coordinate with department heads to minimize disruption to operations.
• Support language development campaigns or seasonal training programs (e.g., peak season readiness).
• Create or manage an English learning corner/ resource hub with printed and digital materials for self- study.
• Collaborate with the Banyan Academy and L&D team on reporting, program development, and impact measurement.
• Participate in associate engagement events and activities that promote communication and team bonding.
Key Qualifications:
Education: Degree in English, Education, TESOL, Applied Linguistics, or related field.
Experience:
• Minimum 2 years' experience teaching English as a second language (preferably in hospitality or adult education).
• Prior experience in service environments (hospitality, travel, retail) is a strong advantage.
Skills:
• Strong spoken and written English; able to explain concepts simply and clearly.
• Confident in classroom facilitation and group engagement.
• Ability to adjust tone and language complexity for learners at different levels.
• Familiar with lesson planning, basic curriculum design, and use of visual/digital tools to aid teaching.
Personal Attributes:
• Friendly, patient, and culturally sensitive.
• Organized and adaptable, able to work with changing schedules and diverse learners.
• Passionate about developing others and promoting learning through encouragement and relevance.

Job Title: Learning Coordinator
Job Summary
We are looking for a motivated and detail-oriented Learning Coordinator to join our team at Laguna Resorts & Hotels. This role will support the Learning Manager in planning, coordinating, and administering training programs to enhance employee development and organizational performance. The ideal candidate is passionate about learning and development, highly organized, and able to manage multiple tasks efficiently.
Key Responsibilities
• Assist the Learning Manager in organizing and implementing training initiatives across all departments.
• Coordinate training , including scheduling, venue arrangements, materials preparation, and communication with trainers and participants.
• Maintain accurate training records, attendance sheets, evaluation forms, and feedback reports.
• Track employee participation.
• Support onboarding and orientation sessions for new employees.
• Communicate with internal departments and external vendors to arrange training sessions and ensure smooth delivery.
• Assist in developing training materials and presentations.
• Monitor training effectiveness and support continuous improvement initiatives.
• Provide administrative support related to training budgets, reports, and documentation.
Qualifications:
• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• At least 1–2 years of experience in training coordination, HR, or administrative roles (experience in hospitality is a plus).
• Excellent English communication skills—both written and spoken.
• Strong organizational and time management skills.
• Proficient in Microsoft Office.
• High attention to details and ability to manage multiple tasks under deadlines.
• Positive attitude, strong teamwork skills, and a passion for learning and development.

Job Title: Chief Accountant
Location: Homm Souvannaphoum Luang Prabang
Job Summary:
The Chief Accountant will oversee the financial operations of the hotel, ensuring accuracy and compliance with accounting standards. This role will manage financial reporting, accounting tasks, tax compliance, and contribute to the overall financial strategy to optimize profitability.
Key Responsibilities:
• Prepare and review monthly journal entries and assist with the hotels financial closing processes.
• Monitor and ensure accurate financial records for the hotel, including income, expenses, and other financial transactions.
• Review and supervise work completed by the Accounts Payable (AP) Shared Service team.
• Prepare monthly and quarterly financial statements, balance sheets, and profit/loss reports.
• Perform account reconciliations and prepare quarterly financial schedules.
• Manage tax filings and liaise with tax agents on direct and indirect taxes.
• Oversee the hotels internal control processes and ensure compliance with accounting standards and hotel policies.
• Support budgeting and forecasting processes, ensuring that financial targets are met.
• Manage payroll processing and related reports.
• Supervise and provide guidance to junior accounting staff and train new hires when necessary.
• Coordinate and work with auditors during year-end financial audits.
• Ensure compliance with local and international hotel accounting standards and regulations.
Qualifications:
• Proficiency in hotel accounting software (e.g., Accpac, Opera, or similar) and experience with GL tasks.
• Strong knowledge of JV reconciliation, payroll accounting, and hotel-specific financial reporting.
• Expertise in Excel and other financial analysis tools.
• Strong understanding of VAT, income tax, and other applicable taxes in the hospitality industry.
• Ability to communicate effectively in English, both written and verbal.
• Strong attention to detail and accuracy in financial reporting.
• Excellent organizational and problem-solving skills.
Education and Experience:
• Bachelors degree in Accounting, Finance, or related field.
• Certified Public Accountant (CPA) or equivalent accounting certification is preferred.
• At least 5 years of experience in accounting, with a minimum of 2 years in a senior accounting role, preferably in the hospitality industry.
Additional Skills:
• Strong leadership abilities and experience managing an accounting team.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of hotel operations and financial systems.
• Experience working overseas or in an international environment is highly preferred.

General Manager
Banyan Tree Hotels – South Korea
Job Purpose:
The General Manager is responsible for directing, coordinating, and overseeing the overall operations of the hotel/resort, ensuring all departments operate in alignment with the Group's mission, brand standards, and business objectives.
Key Responsibilities:
• Lead the pre-opening (if applicable), overall operations, and daily management of the hotel in line with company guidelines
• Ensure full compliance with Banyan Tree Hotels & Resorts' brand standards and operational
requirements
• Drive Sales & Marketing strategies to achieve targeted business performance
• Continuously develop and strengthen the hotel's business base and market positioning
• Monitor operational and financial performance, including service quality, guest satisfaction, and profitability
• Lead, develop, and motivate the team, ensuring strong employee engagement and high morale
• Maintain strong employee relations and a positive workplace culture
• Oversee guest feedback, ensuring timely resolution of issues and continuous service improvement
• Collaborate with internal and external stakeholders, including owners, partners, and the local community
• Stay updated on industry trends and implement relevant innovations within the property
Requirements:
• Strong background in international hotel brands
• Previous experience as a General Manager (upper mid-scale or above)
• Pre-opening experience is an advantage
• Strong leadership, commercial, and operational expertise

Job Purpose:
To maximise digital revenue, occupancy, and profitability by driving direct bookings through the Banyan Living website and optimising visibility across Online Travel Agencies (OTAs) at the same time supporting omnichannel marketing campaigns to attract and retain customers.
Key Result Areas:
1. Digital Strategy & Marketing: Plan and execute promotions, SEO, and paid digital ads to boost website traffic and conversion rates.
2. Website Operations: Ensure the online store is secure, easy to navigate, and fully optimized across all devices.
3. Data & Analytics: Analyze consumer behavior, track sales data, and make data-driven improvements to the buyer journey.
4. Cross-Functional Leadership: Act as a bridge between Revenue, Marketing, Communications, Administration and third-party intermediaries to ensure all inventories are visible and correctly displayed.
General:
1. Ensure correct set-up and monitoring of e-commerce and distribution systems for . OTAs, GDS, metasearch, and direct booking platforms, including social media.
2. Drive revenue growth across all platforms, and through optimised distribution and pricing strategies.
3. Support dynamic pricing, flash sales, and ad hoc campaigns to capture demand and maximize occupancy.
4. Work with Communications and Marketing Teams to maintain 100% content score on OTAs, ensuring top visibility and competitive rankings.
5. Design and execute market-specific campaigns tailored to high-performing source markets.
6. Partner with Expedia, Agoda, , and dynamic B2B partners on promotions, loyalty offers, and bundled packages.
7. Synchronise with Revenue Team to analyze market trends, competitor pricing, and Lighthouse/OTA data to set rate strategies and increase competitiveness.
8. Monitor and evaluate campaign ROI, adjusting strategies for stronger performance.
Key Qualification:
1. Previous experience in e-Commerce role in an international hotel group or residential project
2. Awareness and understanding of local, regional and international digital marketplace
3. Ability to communicate fluently in Thai and English language (spoken and written)
4. Working knowledge of relevant IT systems (MS Office, Opera, Lighthouse, SiteMinder etc)
5. Ability to work in a dynamic team environment

Job Requirement:
• Issue sales invoices and ensure accuracy.
• Key in received vouchers and verify details.
• Perform bank reconciliation to ensure accuracy of records.
• Conduct RPT (Receivable/Payable Transaction) reconciliation.
• Follow up on outstanding payments and chase customers for timely payment.
• Perform ad hoc tasks assigned by the accountant.
Qualifications Required:
• A degree in Accounting, Finance, or a related field.
• Strong attention to detail and organizational skills.
• Good communication skills, especially for following up with customers.
• Ability to work under pressure and meet deadlines.

Assistant Chief Accountant (Banyan Tree Resorts & Spa)
Location: Phuket
Job Purpose:
To carry on monthly closing and day-to-day accounting tasks for Singapore entities
Key Result Areas:
1. Close accounts on a monthly, quarterly, and yearly basis.
2. Prepare balance sheet account and bank reconciliations, ensuring supporting schedules are in place
3. Prepare supporting reports to facilitate financial reporting.
4. Review accounts receivables (AR), accounts payable (AP), receipts, and payments.
5. Submit monthly and yearly tax and VAT reports.
6. Coordinate with relevant personnel, departments and affiliated companies.
General:
1. Monitor accounting operations of Singapore entities with Singapore accountants.
Key Qualifications:
1. Bachelor degree in Accounting, or related field.
2. Good English communication.
3. 3-5 years of relevant work experience.

Job Purpose:
To be the front line in security operations. Duties include monitoring, preventing, and responding to events that may affect the organization's security.
Key Result Ares:
1. Security Patrol & Surveillance - Conduct routine patrols to detect and prevent security threats.
2. Incident & Emergency Response - React to emergencies such as fire, theft, or suspicious activities following protocols.
3. Access Control & Monitoring - Check and regulate the entry and exit of individuals and vehicles.
4. Facility & Asset Protection - Safeguard company property, employees, and visitors.
5. Customer Service & Assistance - Assist employees, visitors, and contractors with security-related inquiries.
6. Reporting & Record Keeping - Document incidents, daily activities, and suspicious observations.
7. Oversee the inspection and readiness of emergency equipment and patrol vehicles, ensuring timely maintenance and reporting any issues.
General:
1. Patrol the area of responsibility (Patrolling) both inside and outside the building according to the specified time frame
2. Monitor and prevent unusual events such as suspicious persons, suspicious objects or activities that may be a threat to security
3. Report and take action according to the specified security measures (Security Protocols)
4. Check and control the entry and exit of people and vehicles (Access Control)
5. Respond to emergency events such as fires, accidents, theft, or disturbances according to the specified procedures.
6. Check CCTV and other security systems to work efficiently.
7. Monitor movements and identify behaviors that may be a threat to the organization.
8. Check the interior and exterior areas of the building (Perimeter Security Checks) to ensure safety from various risks
9. Control and supervise the use of the organization's assets, such as entrances and exits, parking lots, and important areas
10. Provide advice and assistance to employees, customers, or visitors regarding security measures
11. Check and cooperate with other agencies to take care of the safety of employees and visitors
12. Report on information related to safety to the supervisor
Key Qualifications:
1. Proficiency in role at required level
2. Conversant with relevant emergency procedures
3. Knowledge of relevant rules and regulations
4. Knowledge of relevant safety and security procedures
5. Knowledge of relevant guest satisfaction standards
6. English Language requirements met or exceeded

Job Description
Position Specific Requirements
1. Structural and Engineering Inspection (The Skeleton) This is the most critical part as it is difficult to repair later and directly impacts safety.
1.1 Plumbing System: Check for leaks at joints and sanitary ware. Inspect the floor slope in bathrooms and balconies to ensure there is no stagnant water.
1.2 Electrical System: Verify grounding, test all power outlets, check the Consumer Unit (distribution board), and ensure all light switches are functional.
1.3 Above-Ceiling Work: Open the service hatches to inspect piping neatness, check for construction debris, and look for any water leakage from the roof or upper floors.
2. Architectural and Aesthetic Inspection (The Skin) This involves checking the quality and finish of all visible surfaces.
2.1 Flooring: Check for "hollow" tiles (by tapping with a stick) and inspect for scratches on wood or laminate flooring.
2.2 Walls: Inspect paint smoothness. Ensure walls are perfectly vertical (plumb) and free of cracks.
2.3 Ceilings: Must be level and uniform, with no water stains or messy joint finishes.
2.4 Doors and Windows: Test opening and closing for smoothness. Ensure locks are secure and check the silicone sealant around frames for waterproofing
3. Fixtures and Furniture Inspection (The Assets)
If the project includes built-in furniture or appliances:
3.1 Built-in Furniture: Check hinges, structural strength, and any defects on the wood surfaces.
3.2 Electrical Appliances: Conduct real-world testing (e.g., turning on the AC to check cooling, testing the electric stove, and checking the water heater).
4. Documentation Duties (The Paperwork)
Upon completion, the inspector is responsible for:
4.1 Defect List Summary: Documenting all required repairs clearly, accompanied by photographic evidence.
4.2 Prioritization: Distinguishing between "Critical Defects" (must be fixed before transfer) and "Aesthetic Issues" (can be fixed later).
Follow-up Inspection: Re-inspecting to ensure that all reported items have been corrected according to engineering standards.
Position Specific Skills
Position Specific Skills
1. Communication & Negotiation Skills
These are the most critical skills when dealing with project developers and site managers:
1.1 Simplified Technical Explanations: The ability to explain complex issues to homeowners (who may lack technical knowledge) so they understand why a defect is problematic and its future consequences.
1.2 The Art of Follow-up (Diplomacy): Being able to discuss errors with foremen or contractors to ensure they accept and fix the work without causing unnecessary conflict.
1.3 Assertiveness with Politeness: Protecting the client's rights and interests while maintaining a professional and non-confrontational demeanor.
2. Superior Attention to Detail
2.1 Spotting Hidden Anomalies: Identifying subtle signs like faint water stains on ceilings (indicating pipe leaks) or detecting hollow sounds in tiles that may delaminate in the future.
2.2 Spatial Awareness: The ability to visually detect misaligned walls or slight floor level variations (even by a few millimeters) that could impact the installation of built-in furniture.
3. Advanced Tools Proficiency
An expert inspector goes beyond a visual check by utilizing specialized equipment:
3.1 Laser Level: Used to accurately verify the verticality of walls and the flatness of floors.
3.2 Thermal Imaging Camera: Used to detect hidden water leaks within walls or identifying heat signatures in electrical wiring (hot spots).
3.3 Moisture Meter: Measures moisture levels in walls or wood to prevent future issues with mold or peeling paint.
3.4 Socket Tester: Goes beyond checking if "the light is on" by verifying correct wiring, polarity, and the integrity of the grounding system.
4. Knowledge of Codes & Regulations
4.1 Engineering Standards (e.g., EIT): Deep understanding of national engineering and electrical installation standards (such as the Engineering Institute of Tha

Position Specific Requirements
The General Technician (for PM site) is responsible for the day-to-day maintenance and repair of building systems, equipment, and physical structures. This role involves performing routine inspections, responding to emergency repair requests, and ensuring that all facilities remain safe, functional, and efficient.
Required Skills & Qualifications
• Technical Knowledge: Basic proficiency in at least two trades (e.g., electrical, plumbing, HVAC, or masonry).
• Manual Dexterity: Ability to use a wide variety of hand and power tools safely.
• Problem-Solving: The ability to diagnose equipment failures and determine the most cost-effective repair method.
• Physical Stamina: Capacity to lift heavy objects (often up to 25kg/50lbs), climb ladders, and work in confined spaces or at heights.
Preferred Certifications
• Vocational training or an apprenticeship in a technical field.
• Specific licenses (e.g., low-voltage electrical certification or EPA 608 for HVAC) are often a significant advantage.

Key Responsibilities:
- Project Handover & Operations: Coordinate daily site handover operations and manage the project handover process efficiently.
- Quality Control: Monitor and control building construction quality to ensure alignment with the Facility Division's standards.
- Inspection & Reporting: Conduct thorough building inspections and provide detailed reports throughout the construction process within the area of expertise.
- Compliance: Ensure contractors strictly execute all construction works in accordance with approved drawings and specifications.
- Stakeholder Relations: Establish and maintain strong, professional working relationships with architects, engineers, general contractors, subcontractors, and the public.
Qualifications:
- Proven experience as a Building Inspector or in a related construction inspection role.
- Strong knowledge and ability to verify technical drawings and compliance standards.
Position Specific Skills
- Inspectors will ensure the proper execution of all drawings and specifications by contractors.
- Maintain & review inspection plans to adjust periodicity & task lists by following activities
- Maintain inspection procedures.
- Optimize and rationalize existing inspection plans to identify inspection class and frequency by means of risk-based inspection practices.
- Manage incoming inspection reports and assign actions required (short and long term) to be executed as a result of inspection findings. If needed, you will consult with different departments to determine the best path forward.
- Have basic knowledge of architecture.

Job Purpose:
To support the Asst. Financial Controller in ensuring that Cash Controls for Accounts Receivable (AR) systems and controls for Balancing of Daily Cash & Credit card Posting to the general (GL) are consistently applied.
Key Results Area:
1. Ensures that all supporting documents related to debtor invoices are collected and verified according to departmental procedures
2. Maintains and updates the individual debtor's account on the hotel's computer system
3. Ensure that entries relating to Inter-company cash transfers are posted properly.
4. Ensure that all department reports and correspondence are completed accurately and punctually.
5. Ensure that all account balances are eliminated each month. Monthly reporting of invoicing totals /aging totals/cash receipts/invoice adjustments
6. To collect and count the contents of all cashiers' envelope daily. To report any discrepancy that may be noted to Financial Controller
7. To receive and record in the general cashiers' daily report and include in the daily deposit all cash and checks received in the mail
8. To prepare and make the bank deposit. To assure that all receipts for the day are deposited the following banking day
9. To prepare General Cashiers' daily report
10. To reimburse cashier for disbursements made by them. To pay petty cash disbursements which are approved by the Financial Controller
11. To assist accounting representatives in surprise cash counts of the cashier funds
12. To count and balance his/ her own floats and properly account for all disbursement made form
13. Ensure that monthly Balance Sheet reconciliations are prepared timely and accurately
General:
1. Safeguards company assets at all times.
2. Ensures adherence to internal controls, polices and procedures
3. Reports any breach of internal controls, polices and procedures to the appropriate superior
4. Reports for duty punctually wearing the correct uniform and name tag at all times
5. Maintains a high standard of personal appearance and hygiene at all times
6. Attend briefings and meetings as requested
7. Have a complete understanding of the hotel's procedures in respect to health, hygiene and safety.
8. Attend all training scheduled, even if this should fall outside of regular working hours.
9. Any other reasonable task as directed by the management.

Position Summary:
Laguna Phuket is seeking an Assistant Landscape Design & Development Manager to support the planning, design, and implementation of landscape projects across the destination. This role works closely with the Director of Centralised Landscape to deliver high-quality projects, coordinate stakeholders, and contribute to the development of a high-performing landscape team. The position offers strong career growth potential for candidates with demonstrated leadership capability.
Key Responsibilities:
• Support the planning, design, and delivery of landscape development projects.
• Prepare landscape drawings, technical documentation, presentations, specifications, and reports.
• Coordinate site works and monitor project quality, budgets, schedules, and progress.
• Liaise with consultants, contractors, suppliers, and internal stakeholders to ensure successful project execution.
• Conduct site inspections and provide technical support during project implementation.
• Assist in developing and enhancing landscape standards across Laguna Phuket.
• Contribute to team development, process improvement, and organizational change initiatives.
Qualifications & Experience:
• Bachelor's Degree in Landscape Architecture, Landscape Design, Horticulture, Property Management, or a related field.
• Minimum 5 years of experience in landscape design, construction, site supervision, or project management.
• Understanding landscape construction, planting, irrigation systems, project delivery and maintenance
• Proficiency in AutoCAD, SketchUp, Adobe Photoshop, and Microsoft Office.
• Well communication, presentation, and management skills.
Candidate Profile
• Agile, adaptable, and comfortable working in a dynamic environment.
• Proactive, hands-on, and solution-oriented.
• Able to build effective relationships and communicate confidently at all levels.
• Capable of driving positive change while working collaboratively within the organization.
• Demonstrates strong leadership potential and a desire for long-term career growth.

Key Responsibilities
• Support and execute sourcing activities in line with the company’s procurement strategy.
• Ensure continuity of supply for assigned categories to meet operational requirements.
• Identify, evaluate, and qualify suppliers in accordance with company standards.
• Manage and coordinate the supplier selection and tendering process, ensuring compliance with company policies and procedures.
• Conduct price negotiations and contract discussions to achieve cost efficiency and value for money.
• Collaborate with internal stakeholders to understand purchasing needs and specifications.
• Monitor supplier performance, delivery schedules, quality, and service levels.
• Resolve supplier-related issues and support continuous improvement initiatives.
• Maintain accurate procurement records, contracts, and documentation.
• Prepare reports and analysis related to sourcing activities, cost savings, and supplier performance.
• Support audits and ensure procurement activities comply with internal controls and governance requirements.
• Assist the Purchasing Manager with budgeting, forecasting, and strategic sourcing initiatives.
Additional Skill:
1. End to end procurement process
2. Sourcing category management
3. Supplier relationship management
4. Auto CAD skill (optional)
5. Good command in English
6. Good interpersonal skills

Purchasing Manager
Responsibility:
1. Sourcing activity to perform procurement strategy, ensure supply, obtain the qualified suppliers and ensure selection process is comply with company procedure and also monitor delivery of goods and service
2. Understand concept of centralized procurement
3. Execute sourcing strategies in alignment with corporate strategies and business priorities
4. Develop strong and effective working relationships with internal and external stakeholders to translate business needs into category sourcing, and ensure successful implementation and execution
5. Coaching and mentoring purchasing team to deliver outstanding performance
6. Combine technology and networking agility to tap on global sourcing channels
Additional Skill:
1. End to end procurement process
2. Sourcing category management
3. Supplier relationship management
4. Stakeholder management
5. Coaching , counsel, discipline and develop subordinate associates
6. Result oriented
7. Good command in English
8. Good interpersonal skills

Marketing Coordinator - Laguna Golf
Job Description:
Overview
We are seeking a Marketing Coordinator with outstanding organizational and creative skills to join the Destination Marketing Team at Laguna Phuket. The ideal candidate will have a strong understanding of marketing strategy and social media management, with attention to detail.
This role's responsibilities include assisting the Director of Destination Marketing with the pull-through of marketing campaigns and creating, implementing, and managing content for social media, email marketing campaigns, and the website.
The ideal candidate should be creative, a quick learner, and possess strong communication skills and exceptional time management. She/ He will work closely with the team at Laguna Golf Phuket and other business units within Laguna Phuket. She/ He must be able to organize tasks, set priorities, meet strict deadlines, and follow up on assignments with minimal supervision. Additionally, the candidate should be able to apply creative thinking to solve problems.
We are looking for someone highly motivated, friendly, articulate and with excellent communication, computer, and writing skills. This position is based in Phuket, and prior experience in a similar role is advantageous.
Responsibilities:
• Develop content that focuses on promotions, events, trends, and more for multiple social media channels.
• Collaborate closely with the team at Laguna Golf Phuket and teams across different business units to create promotional materials and branded assets.
• Stay updated on social media trends, relevant hashtags, and competitor activities on these platforms.
• Support the Director of Destination Marketing in executing collaborative initiatives with KOLs and media as needed.
• Coordinate with the graphic designer on artworks and use Canva independently.
• Provide on-site support during events.
• Assist the Director of Marketing with administrative tasks and any additional requirements that may arise from time to time.
Requirements:
• Bachelors degree in Marketing, Communications, or a related field (required).
• Prior experience in the Marketing and Communications field.
• Passionate and knowledgeable about social media, including feeds, trends, hashtags, engagement, and reach.
• Strong understanding of various marketing platforms, channels, and best practices, including social media, digital marketing, and email marketing.
• High level of creativity and strong analytical skills to interpret metrics.
• Proficient in English with strong creative writing abilities.
• Critical thinker with a proactive problem-solving mindset.
• Detail-oriented and a fast learner.
• Proficient in Microsoft Office, Facebook Business Suite, Canva, and Google Analytics.

Assistant Manager - Business Intelligence & Commercial Planning Analyst
Responsibilities
1. Business Intelligence & Data Analytics (40%)
• Collect, validate and structure data from various sources such as CRM, Timeshareware, and internal databases
• Design, develop, and maintain structured BI solutions and data models using Power BI or Tableau, for reports and dashboards
• Construct specialized data models and ETL based on business requirements
• Define and track KPIs and performance metrics to monitor business results
• Automate reporting processes to reduce reliance on manual Excel work
• Ensure data accuracy, consistency, and resolve data-related issues
2. Commercial Pricing & Performance Analytics (30%)
• Design and maintain a structured commercial dataset covering units, pricing, sales status, cost, and promotions
• Ensure pricing is aligned with cost inputs, target margins, and project positioning strategy
• Track and structure all promotions, discounts, and incentive schemes across projects
• Evaluate campaign effectiveness in terms of inquiries, inspection, sales conversion, pick-up pace, and margin impact
• Monitor and analyze sales velocity, absorption rate, and performance trends across unit types and price segments
• Identify opportunities for price optimization, yield improvement, and inventory release strategy
3. Feasibility & Sales Analysis (15%)
• Support development of project feasibility models
• Conduct scenario analysis on revenue, cost, margin, and sales pace/absorption
• Assist in evaluating project performance against business targets
• Provide analytical support for investment and development decisions
4. Cash Flow Model Management (15%)
• Assist in maintaining and updating project cash flow models
• Track assumptions including project launch, sales progress, construction cost, and cash collection
• Support sensitivity analysis and scenario testing
This role may involve data validation and minor data input where required, but the primary responsibility is to structure data, ensure integrity, and derive insights to support commercial decision-making.
This role supports the transition from Excel-based reporting to a more structured, data-driven commercial platform, where Excel remains a working tool while Power BI and structured data models are increasingly used to standardize reporting, analytics, and decision-making
Requirements
• 3-5 years of experience in BI, commercial/data analytic, business analyst, or financial analyst roles
• Strong hand-on experience with BI tools such as Power BI or Tableau, including dashboard design and data visualization
• Strong proficiency in macro, SQL, Excel
• Strong analytical thinking, problem-solving mindset with focus on process improvement and automation
• High attention to detail with ability to manage complex datasets
• Self-motivated, able to work independently with minimal supervision, and across departments
• Able to balance technical execution with commercial understanding
• Understanding of finance concepts is an advantage

Job Purpose:
Perform audits in accordance with the Annual Audit Plan approved By the Audit Committee and assists in ad hoc reviews upon Managements requests.
Key Result Areas:
1. Perform internal auditing
• Cooperate with senior management, conduct opening meeting with auditees and gain understanding of the audit assignments.
• Testing and documenting existing internal control processes, objectives and activities.
• Evaluate the effectiveness of the existing controls, assessing the compliance with the Groups policies and recommending methods to improve policies and procedures.
• Perform process and operations review to identify the adequacy of internal control systems, area of improvements, best practices, and enhancements of business processes.
• Recommend corrective actions based on best practices to improve the internal control and operating environment.
• Write clear and concise audit reports.
• Wrap up audit project and conduct closing / exit meeting at the properties or business units.
• Present and report audit findings and recommendations to management.
2. Perform any special projects (e.g. investigation, analysis, detection audits)
• Perform ad-hoc investigations and other related reviews as directed by Head, Group Internal.
3. Other general responsibility
• Maintain close working relationship, but independence at all times with stakeholders, including but not limited to auditees and senior management.
• Assist in any other matters as directed by Head, Group Internal Audit.
Key Qualification:
• Auditing background with a good command of English Communication.

Job Location: Laguna Golf Phuket
Job Purpose:
The Caddie Master is responsible for overseeing the overall operations of the caddies and caddie house facilities ensuring excellent guest satisfaction. Managing scheduling, overseeing daily operations, training new caddies or those who require based on feedback and arranging assistance with tournament activities such as scoring and novelty recording.
Key Result Areas:
Caddie Operations
• Manage daily caddie assignments and schedule rotations.
• Manage caddie attendance daily and leave
• Ensure adequate caddie levels based on seasonality or high bookings volume periods
• Ensure daily communication of caddie booking process with reservation team
• Ensure caddies perform duty as per LGP caddie manual
• Coordinate caddies for golf course maintenance when requested
• Ensure caddies conduct themselves in a professional and polite manner to be aligned with caddie rules and regulations
• Review golfer feedback from drop box daily and or any complaints with improvement plans for poor performing caddies
• Review 59club caddie audit feedback
Facility & Service Standards
• Ensure caddie house facilities are maintained to hygienic standards.
• Coordinate with engineering and maintenance teams regarding repairs and preventive maintenance.
• Maintain cleanliness and presentation of caddie house
Events & Member Relations
• Assign caddies to perform scoring duties or novelty recording during official events
• Ensure caddies understand all golf formats and able to complete scoring for golfers.
Team Leadership
• Lead, supervise, and motivate operational teams to achieve high performance and service excellence.
• Conduct staff training, coaching, and performance evaluations.
Key Qualification:
1. Minimum 3–5 years' experience in hospitality, golf club, resort, or clubhouse operations.
2. Strong leadership and communication skills.
3. Good problem-solving and organizational abilities.
4. Experience in customer service and team management.
5. Good command of English communication.
6. Computer literacy in Microsoft Office and operational systems.

Job Requirement:
• Clean and maintain locker rooms, toilets, showers and changing areas
• Replenish suppliers in locker rooms
• Ensure cleanliness of floors, lockers, benches and common areas
• Monitor locker room conditions and report issues
• Collect used towels and arrange laundry service
• Follow hygiene, safety and cleaning standards
• Provide polite assistance to guests when needed
• Maintain proper use and storage of cleaning equipment and chemicals
• Support other cleaning duties as assigned
Additional Skills:
• Attention to cleanliness and hygiene
• Service minded and polite attitude
• Ability to work independently and as part of a team
• Basic communication skills
• Reliable and responsible

Job Purpose:
Responsible for valet parking and golf bag storage includes greeting guests, loading and unloading golf bags from vehicles onto golf carts, cleaning clubs and golf cars, and safely parking vehicles in a designated area.
Key Result Areas:
Providing excellent customer service, responsibilities include parking their vehicles, and handling their golf clubs. Responsibilities include transporting golf bags to and from cars. Maintaining the cleanliness and organization of the storage and staging areas.
GENERAL:
• Guest greeting and assistance: Greet members and guests warmly, open car doors, and answer questions. Remove golf bags from vehicles, and load them to the standby area.
• Valet and bag handling: Safely drive and park guest vehicles in designated areas, and retrieve them when requested.
• Golf cart preparation: Retrieve carts, ensure they are clean and stage them for use.
• Club care: Clean golf clubs and return member and guest bags to their proper storage racks in the bag room.
• Equipment maintenance: Maintain the cleanliness and organization of the bag room, cart barn, and staging areas, and perform basic troubleshooting on equipment.
• Customer service: Interact with members and guests, answer questions, and assist with any special needs to enhance their experience.

Job Requirement:
• Manage tee time and control the starting order of players
• Ensure proper pace of play throughout the golf course
• Enforce golf course rules, etiquette and safety standards
• Assist golfers with directions, course information and general inquiries
• Coordinate with the Pro shop and Operations team
• Monitor course conditions and report and issues
• Handle golfer concerns or complaints professionally
• Maintain a professionally appearance and friendly attitude at all times
• Present the golf club positively and professionally
Additional Skills:
• Strong communication and interpersonal skills
• Good knowledge of golf rules, etiquette and pace of play
• Customer service oriented mindset
• Ability to manage conflict and handle complaints professionally
• Good observation and problem solving skills
• Ability to work independently and as part of a team
• Physically fit to work outdoors for long periods
• Flexible and able to work shifts
• Basic English communications skills
• Professional appearance and positive attitude

Job Purpose:
CJP/ Estate Executive is responsible for overseeing the daily operations and administrative tasks of the building, 'estate and common area, ensuring the smooth and efficient functioning of facilities. This role involves coordinating with outsourced teams, managing financial records, and maintaining effective communication with residents, clients, and government authorities. The CJP / Estate Executive ensures compliance with relevant laws and regulations, handles customer inquiries, and supports senior management in achieving operational goals. The position requires strong organizational skills, attention to detail, strong administrative work and the ability to manage multiple tasks under pressure while delivering high-quality service.
Key Result Areas:
This role ensures the efficient operation of the building / estate / common area by managing daily tasks, financials, documentation, and communication with residents pd lients. The successful candidate will coordinate with outsourced teams, handle customer service inquiries, and support government-related communications, all while maintaining compliance and smooth operations. Strong organizational, administrative and communication skills are key to success in this position.
General:
This role involves managing daily administrative tasks, liaising with senior management, handling client and resident inquiries, and ensuring security and documentation are maintained. The individual will also support government compliance and perform additional duties as assigned, ensuring smooth operations and effective communication across all areas.
Key Qualifications:
1. Bachelor's degree or diploma in management.
2. Experience in property or general management preferred.
3. Proficient in Microsoft Office and digital tools
4.Strong communication skills and ability to work under pressure.
5.Proficient in English (verbal and written).
6. Positive Attitude, service-oriented, and well-organized.
7. Knowledge of condominium or village laws and regulations.
8. Understanding of architecture and construction drawings (advantageous).
9. Familiarity with construction permit processes (advantageous).

Job Requirement:
As the primary point of contact for rental guests, you will be responsible for handling all concerns, managing daily operations, and conducting room inspections. Your role is to deliver exceptional service to guests, ensuring they have a memorable and satisfying stay from the moment they arrive until they depart. You will address guest inquiries, resolve issues, and ensure that all aspects of their stay meet or exceed expectations.
Key Responsibilities:
• Serve as the primary point of contact for rental guests, addressing their concerns promptly and professionally.
• Oversee daily operations of the rental, including room inspections, to ensure everything is in order.
• Provide excellent guest service, ensuring a welcoming, comfortable environment for guests.
• Ensure that guest complaints or issues are resolved in a timely and effective manner.
• Coordinate guest arrivals, check-ins, and departures, ensuring smooth transitions.
• Maintain records of guest interactions and feedback for quality control.
Qualifications Required:
• English Proficiency: Strong communication skills in English, both written and spoken.
• Experience: Minimum of 2 years of experience in the hospitality industry or a related field
• Computer Skills: Proficiency in computer literacy and hands-on experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Customer Service: Strong customer service skills with a focus on delivering a positive guest experience.
• Must be able to work on a rotating shift schedule and possess a valid motorcycle driving license with the ability to ride a motorcycle.

Job Requirement:
Responsible for maintaining cleanliness and orderliness in guest rooms/unit/apartment. Duties include cleaning rooms by dusting, vacuuming, making beds, and sanitizing bathrooms: restocking supplies such as towels and toiletries:; reporting maintenance issues; and ensuring rooms meet cleanliness and presentation standards. They play a key role in providing a pleasant and hygienic environment for guests.
Qualification Required :
* 1-2 years experience in Housekeeping

Carpenter
(Key Result Areas)
- Maintain and repair all wooden fixtures in good working condition.
- Complete assigned work orders accurately and within the given timeframe.
- Assemble, fabricate, and install wooden furniture or fixtures to required standards.
- Manage tools, materials, and equipment to ensure readiness and proper condition.
- Perform duties in accordance with safety procedures and standards.
- Deliver quality service and ensure user satisfaction.
(General Duties)
- Inspect, maintain, and repair wooden structures such as doors, windows, furniture, floors, and frameworks.
- Cut, drill, assemble, or install wooden parts according to design specifications.
- Sand, varnish, paint, or finish wooden surfaces to meet quality standards.
- Coordinate with other technicians (e.g., electrical, plumbing) for integrated maintenance tasks.
- Monitor and record material usage and prepare maintenance reports.
- Maintain cleanliness and orderliness in the work area.
- Strictly follow the company’s safety and operational procedures.
- Perform other duties as assigned by the supervisor.
(Key Qualifications)
- High school or vocational certificate in carpentry or related field.
- Minimum 2 years of experience in carpentry or maintenance work.
- Skilled in the use of carpentry tools such as saws, drills, planers, sanders, and measuring instruments.
- Ability to read and interpret basic technical drawings or blueprints.
- High sense of responsibility, attention to detail, and ability to work in a team environment.
- Good understanding of safety practices in carpentry work.
- Willing to work flexible hours or on holidays when required.

Job Summary
The Business & Data Analyst is responsible for analyzing business performance, customer trends, and operational data to improve efficiency, profitability, and service quality in a commercial laundry business. This role involves collecting and interpreting data, identifying key insights, and recommending strategies for pricing, business growth, cost reduction, and process optimisation. The analyst will work closely with operations, sales, and finance teams to support data-driven decision-making.
Key Responsibilities
1. Data Collection & Analysis
• Gather and analyze operational, financial, and customer data.
• Update and analyze the pricing guidebook to ensure consistency and competitiveness.
• Track key performance indicators (KPIs) to measure business performance.
• Identify trends and patterns to improve efficiency and profitability.
2. Business Performance Monitoring
• Develop dashboards and reports for management review.
• Analyse revenue, costs, and operational efficiency to identify areas for improvement.
• Provide data-driven insights to support pricing strategies, cost control, and resource allocation.
3. Process Optimisation
• Assess workflow and suggest process improvements to enhance productivity.
• Identify bottlenecks in laundry operations and recommend solutions.
• Work with the operations team to optimize machine utilization and reduce downtime.
4. Customer Insights & Market Research
• Analyze customer preferences, retention rates, and feedback.
• Identify new market opportunities and potential customer segments.
• Support marketing and sales teams with data-driven insights for targeted promotions.
5. Technology & Automation
• Assist in implementing data management systems and automation tools.
• Support the integration of software for inventory, scheduling, and customer management.
• Ensure accurate data entry and maintenance of business records.
6. Reporting & Strategy Development
• Prepare weekly, monthly, and quarterly reports on business performance.
• Present findings and recommendations to management for strategic decision-making.
• Assist in budgeting, forecasting, and financial planning.
Requirements & Qualifications
• Bachelor's degree in Business Analytics, Data Science, Finance, or a related field.
• Experience in business analysis, data analytics, or operations management (preferably in a service-based industry).
• Proficiency in data analysis tools (Excel, SQL, Power BI, Google Analytics, etc.).
• Strong problem-solving and critical-thinking skills.
• Ability to interpret data and present insights clearly to management.
• Knowledge of commercial laundry operations is a plus.
Key Performance Indicator
• Revenue growth against budget or target set out in annual plan
• Improve customer satisfaction index and reduce customer complaints
• Increase productivity and improve turnaround time
• Accuracy of data and business forecasting

Job Purpose:
The Flatwork Ironer is responsible for Iron linens used in guest rooms, dining areas, and other fabrics requiring a large flatwork ironer for hotels in the Laguna group, external customers, and other businesses, ensuring no damage to the items.
Key Result Areas:
• Inspect and clean machines and equipment before each use to ensure cleanliness and workplace safety.
• Prepare the machine by activating steam, air, and electricity to ensure readiness for operation.
• Sort fabrics by size, type, and color before ironing to match the appropriate ironing program.
• Carefully feed fabrics into the flatwork ironer to prevent damage to the items.
• Iron fabrics according to the department's production standards.
• Sort the ironed fabrics by size, color, and type for accurate record-keeping on the delivery tag.
• Count and record the quantity on the delivery tag to inform customers and serve as proof for billing.
• Verify accuracy before placing the fabrics into the trolley cart to ensure they belong to the correct customer.
• Place the completed items in the designated area for dispatch to ensure readiness for delivery.
• Report any fabric damage to the supervisor for corrective action and customer notification.
• Report any machine malfunctions to the supervisor for necessary repairs.
• Perform other duties as assigned.
Key Qualifications:
• Lower secondary education or higher.
• At least 1-2 years of experience in a similar position.
• Knowledge of laundry processes (washing, drying, ironing).

Job Requirement:
Washing all guest, executive and uniform laundry.
Qualification Required:
* Minimum 1-2 years experience in laundry operation
* Knowledge in international care symbol,
* Leadership
* Good inter-personal relation and team work

- ดูแลส่วนงานผ้าลินิน ยูนิฟอร์ม และผ้าแขก
- ตรวจสอบความสะอาดและความเรียบร้อยก่อนส่ง

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Job Title: Operations Manager
Job Summary
The Operations Manager oversees the daily operations of a laundry factory, ensuring efficient workflow, high-quality service, and cost-effective operations. This role involves managing associates, optimising production processes, maintaining equipment, and ensuring compliance with safety and hygiene standards. The Operations Manager also works closely with sales and customer service teams to meet client expectations and drive business growth.
Key Responsibilities
1. Operations & Process Management
• Oversee daily laundry operations, from collection and washing to drying, ironing, and delivery.
• Implement and optimise workflows to ensure efficiency and timely service delivery.
• Monitor productivity and adjust processes to maximise output and minimise costs.
• Ensure all laundry items meet quality control standards before delivery.
2. Associate Supervision & Training
• Manage and lead laundry associates, including supervisors, washers, pressers, and delivery personnel.
• Schedule and allocate work shifts to ensure smooth operations.
• Provide training on equipment use, quality control, and safety procedures.
• Motivate and evaluate associate performance to maintain high operational standards.
3. Equipment & Facility Management
• Ensure all laundry machines and equipment are maintained and functioning properly.
• Schedule regular maintenance and repairs to minimise downtime.
• Maintain inventory of detergents, chemicals, and other supplies, ensuring cost-effective usage.
4. Quality Control & Customer Satisfaction
• Implement strict quality control measures to meet client expectations.
• Address customer complaints and service issues promptly and professionally.
• Work with the sales and customer service teams to improve service offerings.
5. Health, Safety & Compliance
• Ensure compliance with industry hygiene and safety regulations.
• Maintain proper handling and storage of laundry chemicals.
• Enforce workplace safety protocols to prevent accidents and injuries.
6. Cost Control & Reporting
• Monitor operational costs and identify areas for cost reduction.
• Prepare reports on productivity, expenses, and overall operational performance.
• Assist in budgeting and forecasting for operational expenses.
• Attend the meeting as required
Requirements & Qualifications
• Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience in operations management, preferably in commercial laundry, hospitality, or manufacturing for at least 5 years. Experience in the hotel laundry is a plus.
• Strong leadership and team management skills.
• Knowledge of laundry equipment, processes, and industry best practices.
• Excellent problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Familiarity with health and safety regulations for commercial laundry operations.
Key Performance Indicator
• Improve customer satisfaction index and reduce customer complaints
• Increase productivity and improve turnaround time
• Maintain operating cost as per budget or target

Job Requirements:
1. HOE process handling (from checking availability with hotel, fill in HOE forms, booking process)
2. Arranging inspections for team member and crossing team communications.
3. IT issues (creating tickets)
4. Additional requests (ordering business cards, creating accounts for new staff, ordering new laptops, etc.)
5. Minivan bookings (for clients and staff)
6. FBA allowance application for staff's business trips, restaurants booking etc
7. Staff reimbursements report check
8. Dashboard updating, info passing and sharing to remote team
9. Video, pic taking of show units
10. other coordinating tasks in the department

Company Description
Banyan Group Residences offers luxurious villas, townhomes, apartments, and condominiums at destinations around the world. Focused on premier living spaces, the company delivers high-quality residential properties for global clientele. Each location under the Banyan Group Residences brand is designed to provide an unparalleled living experience. With a commitment to excellence, the company has become a trusted name in luxury real estate development.
Qualifications:
• Strong Analytical Skills and Data Analysis capabilities
• Proficiency in Web Analytics and Data Analytics tools
• Excellent Communication skills to present findings and collaborate effectively
• Experience working with digital marketing or web performance metrics is advantageous
• Bachelor's degree in Data Science, Statistics, Marketing, or a related field
• Attention to detail and the ability to interpret complex datasets
• Knowledge of or experience in the luxury real estate sector is a plus
Role Description:
• Full-Funnel Strategy Execution: Develop and execute a full-funnel digital media strategy across all online channels to achieve ambitious company KPIs.
• Paid Media Campaign Management: Own the end-to-end management of paid media campaigns, from planning and execution to continuous, data-driven optimization.
• Performance Analysis & Reporting: Analyze campaign performance and deliver clear, actionable insights through daily, weekly, and monthly reports to drive strategic decisions.
• Creative Campaign Collaboration: Collaborate with creative teams to brainstorm and launch innovative campaigns that capture attention and drive measurable growth.
• Social Media & Brand Management: Manage and cultivate our social media presence to build a consistent, engaging, and trusted brand across all platforms.

Job scope/purpose:
Responsible on generating sales as target set and assist on native language-related issued as assigned.
Duties & Responsibilities:
1. Generate sales volume as per target set or guided by DOS.
2. Conduct sales presentation, tour customers and follow up through the contract signed and hand over.
3. Responsible for all related paperwork and filing related to sales.
4. Handle customer enquiries both from walk-in customers and online enquiries.
5. Assist with other assignments related to own language.
6. Assist with sales administrative work as assigned.
Position specification:
1. Male/Female, age from 22-years old, Russian/Chinese/Thai nationality
2. Bachelor’s degree or higher in any related fields
3. Minimum 1-2 years’ experience in Property Sales or similar position
4. Strong selling skills
5. Knowledge of property-related fields is a plus
6. Good command of written & spoken English
7. Excellent communication skills (verbal and written) in required language.
8. Computer literacy (Ms Word, Excel & Internet)
9. Dynamic, energetic, pleasant personality and has interpersonal communication skills

Job Title: Wellbeing Manager
Department: Banyan Tree Spa Corporate
Work Location: Phuket, Thailand
Job Purpose:
To lead the development, delivery, and continuous enhancement and performance of wellbeing offerings, programs and training of practitioners across the organization, ensuring alignment with brand standards and guest expectations. Supports the creation and implementation of innovative spa & wellbeing concepts, SOPs, that uphold the brand's commitment to wellbeing and excellence.
Key Result Areas:
TRAINING & FACILITATION
• Conduct onboarding training for new Wellbeing Practitioners, Spa Wellbeing Managers in line with Banyan Group's wellbeing philosophy.
• Deliver in-depth training on signature activities and programmes across all the outlets.
• Create, review, and update all training materials, SOPs, manuals, and evaluation tools.
• Coordinate training for visiting Practitioners and ensure alignment with brand standards.
PROGRAMME DEVELOPMENT & IMPLEMENTATION
• Develop new wellbeing programmes and activity ideas for Banyan Group wellbeing brands.
• Provide subject-matter guidance to property teams developing localised programmes.
• Refine activities SOPs to ensure efficacy, safety, and brand alignment.
PROJECTS
• Collaborate on wellbeing facility planning and space utilization for new or evolving properties.
• Prepare compsets for new concepts and programme launches.
• Join project meetings and support task-force assignments during pre-opening or rebranding phases.
• Ensure alignment of facilities and BOL.
WELLBEING OPERATIONS
• Monitor guest feedback and Practitioner performance to maintain high service standards.
• Collaborate with property teams and departments to deliver impactful and brand-aligned wellbeing experiences.
RESEARCH & INNOVATION
• Research global wellness trends, herbs, technologies, and healing methods.
• Lead experiential testing and feedback collection for new wellbeing touchpoints.
• Identify and evaluate wellbeing partnerships, products, and tools that align with the brand's philosophy.
• Explore innovative approaches in holistic therapies, traditional healing practices, digital wellness, and sustainability in wellness.
TEAM DEVELOPMENT & MANAGEMENT
• To provide guidance on Practitioners' job scopes.
• Manage and plan to groom Practitioners for training & development.
• Guide upskilling pathways and internal talent development for practitioners.
MARKETING & PUBLIC RELATIONS
• Collaborate with the Marketing/Marcom team to share updates on wellness activities, success stories, and practitioner highlights from each property.
• Collaborate with property teams on Wellbeing Event Activations such as Global Wellness Day, World Wellness Weekend, seasonal retreats, and wellbeing events.
• Provide wellbeing-related content and creative direction for marketing, branding, and digital platforms.
• Support events, retreats, and special initiatives (e.g., photoshoots, kids' wellness, Beyond content).
• Collaboration with HC on associate wellbeing programme guidelines.
General:
• Provide support to the HOD as needed on ad-hoc wellbeing projects, events, or other related matters.
• Undertake any other assignments and duties as may be required from time to time.
• Protect and preserve the Company's interest, reputation, and image at all times.
• Be fully conversant with all health and safety, fire and emergency procedures.
• Maintains a high standard of personal hygiene, dress, uniform and body language.
• Be polite and professional in any situation where the image or reputation of the company is represented.
• Attend meetings and training as required.
• Ensure that all activities are carried out honestly, ethically and within parameters of applicable law.
Performance Evaluation Criteria:
• Practitioner training and development aligned with the company's core wellbeing concepts and practices.
• Ensure consistent delivery of wellbeing experiences across all properties
• Maintain high guest satisfaction on wellbein

Job Description:
1. To assist with administration and recruitment tasks for the Laguna Jobs team.
2. To manage full recruitment cycle: sourcing, screening, interviewing and hiring.
3. Source qualified candidates through various channels (job boards, social media, and referrals).
4. Provide updates on recruitment progress and address any issues or concerns regarding candidates or the hiring process.
5. To coordinate with hotel operations to support hiring of casual staff.
6. Maintain accurate records of all recruitment activities and candidate communications.
7. Learn to conduct training for the Banyan orientation and onboarding program.
8. To assist on the casual payroll management and records.
9. To prepare the employment reports as required by employment department for Manager review.
10. To support Laguna Jobs and CHC team in all activities as required.
Additional Skills:
1. Bachelors degree in Human Resources, Business Administration, or a related field (preferred).
2. Proven experience (1- 5 years) in recruitment or talent acquisition.
3. Strong communication and interpersonal skills, with the ability to interact with diverse stakeholders.
4. Good understanding of recruitment tools, and sourcing techniques.
5. Ability to handle multiple tasks and prioritize effectively.
6. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
7. Familiarity with labor laws and hiring regulations.

Position Specific Requirements
• To assist with administration and recruitment tasks for the Laguna Jobs team.
• To coordinate job postings, review resumes, and schedule interviews.
• Act as the first point of contact for candidates and provide timely updates on their application status.
• Provide updates on recruitment progress and address any issues or concerns regarding candidates or the hiring process.
• To coordinate with hotel operations to support hiring of casual staff.
• Maintain accurate records of all recruitment activities and candidate communications.
• Learn to conduct training for the Banyan orientation and onboarding program.
• To assist on the casual payroll management and records.
• To prepare the employment reports as required by employment department for Manager review.
• To support Laguna Jobs and CHC team in all activities as required.
Position Specific Skills
• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
• Proven experience (0- 2 years) in recruitment or talent acquisition.
• Strong communication and interpersonal skills, with the ability to interact with diverse stakeholders.
• Good understanding of recruitment tools, and sourcing techniques.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with labor laws and hiring regulations.