Mercure Rayong Lomtalay Villas And Resort 289 Moo

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose
To supervise and coordinate the daily operations of the Uniform and Linen Room, ensuring that all hotel uniforms, linen, and related items are properly received, issued, collected, sorted, stored, inspected, and maintained in accordance with hotel standards. To ensure adequate availability of clean uniforms and linen for all departments, maintain accurate inventory records, control losses and operational costs, and uphold hygiene, safety, and service quality standards.
Primary Responsibilities
1. Daily Operations and Team Supervision
2. Uniform Management and Issuing
3. Linen Control and Inventory Management
4. Quality Control and Hygiene Standards
5. Cost Control and Loss Prevention
6. Communication and Interdepartmental Coordination
7. Compliance, Reporting, and Continuous Improvement
Qualifications
• Minimum: Lower Secondary School Certificate (Grade 9 / Matthayom 3) or equivalent.
• Minimum 2 years of relevant experience in Uniform and Linen operations, preferably in a hotel or resort.
• Previous experience as a Uniform & Linen Attendant or in a similar operational position is required.
• Previous supervisory experience is an advantage.
Additional Information
Knowledge and Skills
• Knowledge of uniform and linen handling, issuing, collection, storage, and inventory control.
• Understanding of laundry quality standards, fabric care, stain identification, and basic garment inspection.
• Basic computer skills, including Microsoft Excel and inventory recordkeeping.
• Good organizational, communication, coordination, and problem-solving skills.
• Ability to supervise, train, and motivate team members.
• Strong attention to detail, honesty, accountability, and cost-consciousness.
• Ability to work under pressure and respond to changing operational requirements.
Personal Attributes
• Service-minded, responsible, and well-organized.
• Reliable, disciplined, and able to maintain confidentiality where required.
• Proactive in identifying problems and recommending practical solutions.
• Able to work collaboratively with colleagues across all hotel departments.

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose:
To assist in overseeing daily restaurant and banquet operations, ensuring high service standards, smooth operations, guest satisfaction, and effective team coordination in accordance with hotel standards and procedures.
Key Responsibilities
• Restaurant & Banquet Operations • Assist in planning and supervising restaurant and banquet setup and service operations according to event requirements and hotel standards.
• Ensure all equipment, supplies, menus, and operational requirements are prepared and available before service.
• Coordinate closely with the Kitchen and related departments to ensure smooth and efficient service delivery.
• Monitor service quality and maintain consistent F&B standards throughout operations.
• Guest Service & Satisfaction • Respond to guest requests, feedback, and complaints promptly, professionally, and courteously.
• Escalate significant guest concerns or incidents to the Restaurant/Banquet Manager and follow up appropriately.
• Maintain good knowledge of all F&B outlets, services, facilities, and hotel offerings to support guest needs.
• Team Supervision & Development • Assist in supervising and assigning tasks to team members and casual staff to ensure work is completed on time and according to standards.
• Support manpower planning and work allocation for restaurant and banquet operations.
• Assist with staff coaching, development, counselling, and conflict resolution.
• Maintain positive and effective working relationships within the team.
• Operational & Cost Control • Monitor operating equipment and supplies to maintain appropriate par levels.
• Prepare or coordinate requisitions for replacement or additional operational items when required.
• Monitor staff overtime and applicable allowances and ensure accurate weekly records.
• Safety, Hygiene & Compliance • Ensure service, storage, and working areas are clean, safe, organized, and properly secured.
• Follow and reinforce hotel fire, life-safety, emergency, hygiene, and operational procedures.
• Attend assigned meetings, training programs, and briefings.
• Cross-Department Support • Provide operational support to other Food & Beverage outlets during peak periods when required.
• Perform other duties and responsibilities as assigned by the Management.
Qualifications
Knowledge and Experience
• Secondary/High school education
• Certificate in Food & Beverage will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Working knowledge of MS Excel, Word, & PowerPoint
Additional Information
Competencies
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful &

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose
The Bar Supervisor is responsible for assisting the F&B Manager to implement the Mercure brand standard, improving guest satisfaction, increase the departmental revenue, utilize unnecessary expenses, develop productivity of bartenders and conduct trainings.
Key Responsibilities
• Bar Operations & Service • Supervise the daily operations of the assigned bar outlets, ensuring smooth, efficient, and consistent service.
• Ensure all products and services meet brand standards and quality expectations.
• Monitor guest satisfaction and promptly address guest concerns or operational issues.
• Revenue & Cost Control • Support the achievement of departmental profitability through revenue generation and effective cost control.
• Monitor sales, operating costs, stock levels, par stock, and FIFO procedures.
• Analyze business performance and provide recommendations to the Bar Manager/F&B Manager for improvement.
• Bar Facilities & Hygiene • Ensure bars, pantries, fridges, equipment, storage areas, furniture, and entertainment facilities are clean, organized, safe, and in good working condition.
• Maintain high standards of sanitation, cleanliness, HACCP/FSMS, and food safety.
• Ensure promotional materials and outlet presentation are clean, complete, and ready before operation.
• Team Supervision & Training • Supervise, coach, and support bartenders and bar team members to achieve high performance standards.
• Plan and conduct training for new and existing team members and ensure training is properly implemented and followed up.
• Promote teamwork, professional grooming, positive behavior, and adherence to hotel values and brand standards.
• Product Development & Guest Experience • Support the development of trendy cocktails, beverages, and promotional initiatives to enhance guest engagement and revenue.
• Coordinate the preparation, presentation, and service of beverages and related products to ensure consistent quality.
• Monitor market and beverage trends and recommend opportunities for business growth.
• Standards, Controls & Continuous Improvement • Implement operational guidelines, policies, procedures, and daily/weekly/monthly checklists.
• Ensure proper follow-up on operational standards, maintenance, stock control, and audit requirements.
• Continuously identify opportunities to improve service quality, operational efficiency, guest satisfaction, employee engagement, and financial performance.
Other Responsibilities
• Perform other related duties and special projects as assigned by the immediate supervisor.
Qualifications
Knowledge and Experience
• Minimum of 2 years of BAR management experience, preferably in the luxury setting lifestyle resort & stand-alone BAR.
• Strong oral and written communication skills

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose
This position is responsible for supervising and supporting the restaurant team in delivering exceptional service to guests. The role oversees daily restaurant operations, ensures consistent service standards, coordinates with other departments, and contributes to guest satisfaction, team engagement, and revenue performance.
Primary Responsibilities
Restaurant Operations
• Supervise daily restaurant operations to ensure smooth and efficient service.
• Ensure adherence to brand and service standards in line with Accor guidelines.
• Monitor table setup, cleanliness, and overall dining ambiance.
• Handle guest requests, complaints, and feedback promptly and professionally.
• Support F&B promotions and upselling initiatives to drive revenue.
• Coordinate with Kitchen and Bar for accurate order taking and timely service.
• Oversee cash handling, billing, and compliance with finance procedures.
• Conduct daily briefings with team members to review specials, promotions, and operational needs.
Guest Experience
• Ensure all guests receive a warm welcome and attentive service.
• Anticipate guest needs and resolve service issues promptly.
• Collect guest feedback and communicate to management for continuous improvement.
Team Management
• Supervise, coach, and motivate team members to achieve service excellence.
• Conduct on-the-job training and support skills development.
• Assist with scheduling, attendance monitoring, and performance reviews.
• Maintain a professional team environment with a focus on teamwork and accountability.
Health, Safety & Compliance
• Ensure hygiene, food safety, and workplace safety standards are consistently applied.
• Monitor compliance with hotel policies, local regulations, and Accor brand standards.
Other Responsibilities
• Attend briefings, meetings, and training sessions as assigned.
• Maintain a high standard of personal appearance and grooming.
• Be fully aware of fire, safety, and emergency procedures.
• Perform other duties as assigned by the Management.
Main Complexity/Critical issues in the Job
• Balancing guest satisfaction, team performance, and operational efficiency in a high-pressure, fast-paced environment.
• Handling guest complaints and service recovery effectively.
• Coordinating between multiple departments to ensure seamless service delivery.
Qualifications
• Diploma or Degree in Hospitality Management or related field.
• Minimum 2 years of supervisory experience in F&B service, preferably in hotels or upscale restaurants.
• Strong knowledge of restaurant operations, service sequence, and guest engagement.
• Proficiency in POS systems and MS Office (Excel, Word, PowerPoint).
• Good command of English; additional languages an advantage.
Additional Information
• Strong

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose
To support the Marketing Communications Director or Manager in developing and executing creative marketing communication strategies through high-quality graphic design, visual content creation, and brand communication. The position is responsible for creating engaging and visually appealing marketing materials across digital and offline channels, ensuring brand consistency, strengthening brand awareness, promoting hotel products and services, and supporting revenue generation while enhancing the overall guest experience.
Job Description
• Graphic Design & Creative Development
• Digital Marketing & Social Media Content
• Brand Identity & Brand Compliance
• Photography, Video & Visual Content Production
• Marketing Campaigns & Hotel Promotions
• Coordination, Project Management & Quality Control
• Performance Monitoring & Administrative Support
Qualifications
• Bachelor's degree in Graphic Design, Visual Communication, Multimedia Design, Marketing Communications, or a related field.
• Minimum 3–5 years of relevant experience in graphic design, creative marketing, or marketing communications. Experience in the hospitality, hotel, or resort industry is preferred.
• Proficient in Adobe Creative Suite, particularly Photoshop, Illustrator, and InDesign. Knowledge of Canva, Adobe Premiere Pro, After Effects, or other video editing tools is an advantage.
• Good understanding of social media platforms, digital marketing content, online advertising formats, and visual storytelling.
• Strong creative thinking, visual communication, layout composition, typography, color coordination, and attention to detail.
• Ability to understand and consistently apply brand guidelines, corporate identity standards, and marketing communication objectives.
• Good communication and interpersonal skills, with the ability to coordinate effectively with internal departments and external suppliers.
• Good command of English and Thai, both written and spoken, particularly for marketing content and proofreading.
• Ability to manage multiple projects, prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
• Must provide a professional portfolio demonstrating graphic design, digital marketing materials, and creative campaign work.
• Creative, proactive, organized, detail-oriented, service-minded, and able to work independently as well as collaboratively.
• Experience in photography, video production, website content management, paid social media campaigns, and hotel marketing systems.
Additional Information

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose : The Marketing & Communications Manager leads the hotel’s marketing, digital and communications activities, with a strong focus on lifestyle positioning, destination storytelling, brand expression and commercial performance.
The role is responsible for translating the hotel’s brand identity into engaging and distinctive content across all guest touchpoints. The Manager is expected to bring fresh, creative and out-of-the-box ideas, while understanding and appropriately applying Accor and the relevant brand guidelines.
The role goes beyond traditional hotel marketing: it is about creating desire for the hotel and destination, building a recognizable personality and connecting guests with the lifestyle and experiences the property offers.
Reporting Lines & Key Interactions  : Reports to: General Manager
Key Internal: Sales, Revenue Management, Reservations, F&B, Operations, Finance, People & Culture and Creative/Design teams.
Key External: Media, journalists, influencers, content creators, local businesses, community partners, tourism partners, agencies and freelancers.
Primary Responsibilities
1. Brand, Creative & Lifestyle Marketing
• Own the hotel’s marketing expression and ensure a clear, distinctive and consistent personality.
• Ensure marketing and communications are aligned with Accor and applicable brand guidelines, while encouraging creative interpretation and fresh thinking.
• Develop compelling visual and written content that communicates the hotel's lifestyle, mood, experiences and sense of place.
• Manage creative briefs and quality of photography, videography, design and content.
• Avoid generic or overly corporate communication and continuously seek more engaging and authentic ways to tell the hotel’s story.
• Maintain a high-quality library of approved creative assets.
2. Destination & Local Storytelling
• Bring the local destination, culture, food, people, history and lifestyle into the hotel's content and communications.
• Identify local creators, businesses, experiences and stories that can strengthen the hotel's positioning.
• Build relevant relationships within the local community and with media and content creators.
• Own the marketing calendar, including relevant local, national and international cultural moments.
3. Digital & Commercial Performance
• Develop and execute the annual Marketing & Communications plan and manage the related budget.
• Drive performance across website, social media, CRM, loyalty and other direct channels.
• Work closely with Sales, Revenue and Reservations to support demand, direct bookings, occupancy and revenue.
• Develop targeted campaigns around need periods, F&B, experiences, events and commercial opportunities.
• Monitor results and continuously adapt a

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose
The Reservation Manager leads the reservations team to maximize room revenue and ensure a seamless booking experience for guests. This role supports the Revenue Manager in implementing revenue strategies, manages reservation processes, and ensures accurate, timely communication with clients and internal departments.
Primary Responsibilities
Reservations & Revenue Support
• Supervise and manage the day-to-day reservations operations.
• Respond promptly to guest and partner enquiries via telephone, email, and other channels.
• Ensure accurate room availability, rate quoting, and booking confirmations in the reservations system.
• Monitor booking pace, cancellations, and amendments, reporting trends to the Revenue Manager.
• Apply revenue management strategies, including up-selling, cross-selling, and overbooking controls, to maximize revenue.
• Maintain updated knowledge of all hotel products, promotions, packages, and policies.
• Manage group bookings, special billing arrangements, and convention reservations.
• Coordinate with Sales, Front Office, and F&B to ensure seamless delivery of guest requirements.
Administration & Coordination
• Oversee filing and organization of departmental documents.
• Prepare monthly reports on reservations performance and team productivity.
• Maintain accurate records for payroll, attendance, and scheduling of reservation staff.
• Liaise with IT/Maintenance on system issues, ensuring smooth operations.
• Ensure confidentiality in handling guest data and financial information.
Team Management
• Recruit, train, and coach reservations team members.
• Conduct regular performance reviews and provide feedback.
• Ensure grooming, professionalism, and service standards are consistently maintained.
• Foster a team culture of accuracy, efficiency, and guest focus.
Other Responsibilities
• Be fully conversant with hotel fire, life safety, and emergency procedures.
• Attend meetings, briefings, and trainings as assigned.
• Maintain a high standard of grooming and personal presentation at all times.
• Perform other reasonable duties as assigned by management.
Main Complexity/Critical issues in the Job
• Balancing guest satisfaction with revenue optimization strategies.
• Maintaining system accuracy for availability, rates, and bookings across multiple distribution channels.
• Coordinating complex group, corporate, and OTA bookings while avoiding displacement.
Qualifications
• Diploma or Bachelor’s Degree in Hospitality or related field.
• Minimum 2–3 years of experience in Reservations, with at least 1 year in a supervisory/managerial role.
• Strong knowledge of hotel Opera systems and OTA extranets.
• Excellent English (reading, writing, speaking); additional languages an advantage.
• Pro

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose
The Senior Sales Manager is responsible for driving business performance by developing, managing, and expanding accounts across key segments (Corporate, MICE, and Groups). The role ensures proactive sales activity, market penetration, and client relationship management to maximize hotel revenue, strengthen market share, and support the overall commercial strategy.
Primary Responsibilities
Sales Management
• Achieve assigned sales targets through daily proactive sales calls, client visits, and effective account management.
• Generate qualified business leads weekly and convert opportunities into confirmed bookings.
• Prepare a monthly account penetration plan, with action steps for each key market segment.
• Conduct a minimum of 2 site inspections or client entertainment activities per week to strengthen relationships.
• Focus on 4–5 Sales Calls and 5 Tele-Sales per day with corporate accounts and regularly visit all accounts in assigned target areas and maintain relationships
• Review account production monthly, including room nights, revenue, and average rates, ensuring alignment with targets.
• Monitor competitors’ performance, rate strategy, and activities to maintain a competitive edge.
• Fully manage assigned accounts, including contracting, account profiles, renewals, and ongoing relationship management.
• Provide VIP arrival updates, ensure meet-and-greet as required, and coordinate with operations teams for flawless service.
• Proactively up-sell, cross-sell, and promote hotel facilities and services to maximize total revenue.
• Negotiate effectively with clients to achieve optimal profitability for the hotel.
• Represent the hotel at client events, trade shows, and local business/community activities to maintain visibility.
• Update the Director of Business Development on business leads, client feedback, and market trends.
Team Management
• Support the recruitment, onboarding, and development of Sales Executives/Coordinators as needed.
• Provide coaching and mentorship to team members, identifying and developing talent with growth potential.
• Conduct regular performance reviews, providing feedback and setting development goals.
• Monitor the professional grooming, conduct, and presentation of team members.
• Lead ongoing training programs, ensuring the sales team is equipped with skills to adapt to evolving market needs.
Other Responsibilities
• Attend all briefings, meetings, and trainings as assigned by management.
• Maintain high standards of grooming, appearance, and professionalism at all times.
• Be fully conversant with hotel fire, life safety, and emergency procedures.
• Perform other reasonable duties as assigned by management
Main Complexity/Critical issues in the Job
• Defining precise

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
Job Purpose
The Senior Sales Manager is responsible for driving business performance by developing, managing, and expanding accounts across key segments (Corporate, MICE, and Groups). The role ensures proactive sales activity, market penetration, and client relationship management to maximize hotel revenue, strengthen market share, and support the overall commercial strategy.
Sales Management
• Achieve assigned sales targets through daily proactive sales calls, client visits, and effective account management.
• Generate qualified business leads weekly and convert opportunities into confirmed bookings.
• Prepare a monthly account penetration plan, with action steps for each key market segment.
• Conduct a minimum of 2 site inspections or client entertainment activities per week to strengthen relationships.
• Focus on 4–5 Sales Calls and 5 Tele-Sales per day with corporate accounts and regularly visit all accounts in assigned target areas and maintain relationships
• Review account production monthly, including room nights, revenue, and average rates, ensuring alignment with targets.
• Monitor competitors’ performance, rate strategy, and activities to maintain a competitive edge.
• Fully manage assigned accounts, including contracting, account profiles, renewals, and ongoing relationship management.
• Provide VIP arrival updates, ensure meet-and-greet as required, and coordinate with operations teams for flawless service.
• Proactively up-sell, cross-sell, and promote hotel facilities and services to maximize total revenue.
• Negotiate effectively with clients to achieve optimal profitability for the hotel.
• Represent the hotel at client events, trade shows, and local business/community activities to maintain visibility.
• Update the Director of Business Development on business leads, client feedback, and market trends.
Team Management
• Support the recruitment, onboarding, and development of Sales Executives/Coordinators as needed.
• Provide coaching and mentorship to team members, identifying and developing talent with growth potential.
• Conduct regular performance reviews, providing feedback and setting development goals.
• Monitor the professional grooming, conduct, and presentation of team members.
• Lead ongoing training programs, ensuring the sales team is equipped with skills to adapt to evolving market needs.
Other Responsibilities
• Attend all briefings, meetings, and trainings as assigned by management.
• Maintain high standards of grooming, appearance, and professionalism at all times.
• Be fully conversant with hotel fire, life safety, and emergency procedures.
• Perform other reasonable duties as assigned by management.
Main Complexity/Critical issues in the Job
• Defining precise client requirements and

Company Description
Mercure Rayong Lomtalay Villas & Resort
Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
Job Description
JOB PURPOSE
To supervise and coordinate the daily operations of the hotel’s recreation and sports facilities, ensuring a safe, clean, engaging, and high-quality experience for all guests. The position is responsible for leading the recreation team, delivering professional guest service, organizing recreational and sports activities, maintaining facilities and equipment, handling guest concerns, and supporting guest engagement and satisfaction in line with hotel and brand standards.
JOB DESCRIPTION
• Recreation & Sports Operations
• Guest Experience & Engagement
• Team Supervision & Training
• Facility & Equipment Management
• Administration & Reporting
Qualifications
JOB QUALIFICATIONS
• Bachelor’s degree or Diploma in Sports Management, Physical Education, Recreation Management, Hospitality Management, Tourism, or a related field .
• Relevant professional certifications in fitness, sports, swimming, lifeguarding, or first aid will be an advantage.
• Minimum 2–3 years of relevant experience in Recreation, Sports, Fitness, Leisure, or hotel operations.
• Previous supervisory experience in a hotel, resort, sports club, fitness center, or leisure facility is preferred.
• Experience in managing swimming pool, beach, gym, kids club, or recreational activities is an advantage.
Additional Information
Skills & Competencies
• Strong guest service and interpersonal skills.
• Good leadership, coaching, and team management skills.
• Good communication skills in English; additional languages are an advantage.
• Good knowledge of recreation and sports activities.
• Strong safety awareness and ability to respond to emergencies.
• Good problem-solving and decision-making skills.
• Ability to organize and coordinate multiple activities simultaneously.
• Energetic, proactive, friendly, and service-minded personality.
• Basic computer skills, including Microsoft Office and relevant hotel systems.
Physical & Professional Requirements
• Physically fit and able to work in outdoor and recreational environments.
• Comfortable working flexible hours, weekends, public holidays, and shifts when required.
• Able to participate in or demonstrate recreational and sports activities when necessary.
• Strong attention to cleanliness, grooming, safety, and professional appearance.