Sofitel Krabi Phokeethra Golf and Spa Resort

Experience: Minimum of 2–3 years of experience in Front Office operations or a supervisory role within a 5-star luxury hotel or resort environment.
Education: Bachelor’s Degree in Hospitality Management, Tourism, or a related field.
Language Skills: Excellent command of both written and spoken English. Proficiency in a third language (e.g., French, Chinese, or Russian) is a significant advantage.
Leadership & Decision Making: Strong leadership skills with the ability to make critical decisions independently, especially when acting as the senior manager on duty.
-Problem-Solving: Proven track record in effective conflict resolution and guest complaint handling with a "can-do" attitude.
-Service Mindset: Deep understanding of luxury service standards (French "Art de Vivre") and a passion for creating memorable guest experiences.
-Technical Skills: Proficient in Hotel Management Systems (ideally Opera Cloud) and Microsoft Office Suite.
-Flexibility: Ability to work flexible hours, including night shifts, weekends, and public holidays.
-Communication: Exceptional interpersonal and communication skills to coordinate effectively with all departments (Housekeeping, Engineering, Security, etc.)

- Italian Chef (1)
- Assistant Chief Steward (1)
- Junior Sous Chef - Italian (1)
-Skilled in menu planning and ingredient preparation
-Strong focus on quality, taste, and hygiene standards
-Responsible, punctual, and able to work under pressure
-Good teamwork and interpersonal skills
-Creative in developing new dishes

Sales & Marketing Executive
Sofitel Krabi Phokeethra Golf & Spa Resort
Candidate Profile
We are seeking a passionate, energetic, and customer-focused professional who thrives in a luxury hospitality environment. The ideal candidate is highly motivated to drive business growth, build strong client relationships, and deliver exceptional guest experiences while representing the elegance and French art de vivre of Sofitel.
Qualifications
-Bachelor's Degree in Marketing, Business Administration, Hospitality Management, or a related field.
-Minimum 1–2 years of experience in Sales, Marketing, or Hospitality Sales.
-Experience in a luxury hotel or international hospitality brand is an advantage.
-Excellent command of spoken and written English; additional languages are a plus.
Key Competencies
-Strong interpersonal and communication skills.
-Excellent presentation and negotiation abilities.
-Results-driven with a proactive sales mindset.
-Strong organizational and time management skills.
-Creative thinking with attention to detail.
-Ability to work independently and collaboratively within a team.
-Excellent problem-solving and decision-making skills.
-Professional appearance and positive attitude.
-Passion for luxury hospitality and exceptional guest service.
Technical Skills
-Proficiency in Microsoft Office (Excel, PowerPoint, Word).
-Knowledge of CRM systems and hotel sales software is an advantage.
-Familiarity with digital marketing platforms and social media.
-Ability to analyze sales reports and market trends.