Splash Beach Resort

Company Description
Splash Beach Resort, Mai Khao Phuket is soon to become Rixos , the iconic luxury 5-star all-inclusive brand under Ennismore . Nestled on the pristine shores of Mai Khao Beach, Phuket, our resort is entering an exciting new chapter, bringing world-class hospitality, exceptional dining, and unforgettable guest experiences to one of Thailand's most beautiful destinations.
As part of the Rixos family, we are committed to delivering genuine hospitality through outstanding service, innovation, and teamwork. We believe that our employees are the foundation of our success, and we are dedicated to creating an inspiring, inclusive, and supportive workplace where every team member can thrive.
We offer a dynamic environment that encourages continuous learning, professional growth, and career advancement. Whether you are beginning your hospitality journey or looking to take the next step in your career, you'll have the opportunity to develop your skills while working alongside passionate professionals in a world-class luxury resort.
Join us and become part of an exciting transformation as we redefine luxury all-inclusive hospitality in Phuket. Together, we create exceptional experiences for guests from around the world while building rewarding careers for our people.
Job Description
Key Responsibilities
1. Plan and conduct English classes for hotel employees at different proficiency levels.
2. Deliver practical English training focused on real workplace and hospitality situations.
3. Teach English to employees from various departments, including: Front Office, Food & Beverage, Housekeeping, Spa, Reservations, Engineering, Kitchen, Sales & Events and Other operational and support departments as required.
4. Conduct group classes and one-on-one coaching where appropriate.
5. Use role-plays, simulations, games, dialogues, and other interactive activities to encourage active participation.
6. Develop lessons based on situations employees encounter in their daily work.
7. Curriculum & Material Development
• Assess the English needs of each department and employee group.
• Design and customize lesson plans according to job functions and operational requirements.
• Develop training materials, worksheets, role-play scripts, vocabulary lists, and learning activities.
• Adapt training content to the hotel's brand standards, SOPs, and service standards.
• Develop English programs for different proficiency levels, from basic to advanced.
8. Assessment & Progress Monitoring
• Conduct English placement tests and pre-/post-training assessments.
• Monitor employees' attendance, participation, and learning progress.
• Provide constructive feedback and individual coaching.
• Maintain accurate training records and progress reports.
• Identify areas requiring additional training or coaching.
• Evaluate the effectiveness of the English training program and recommend improvements.
9. Coordination with Hotel Departments
• Work closely with HR, L&D, Training, and Department Heads to identify employees' English-language needs.
• Coordinate class schedules to minimize disruption to hotel operations.
• Gather feedback from managers and employees regarding training effectiveness.
• Support English-related training initiatives, campaigns, and activities during peak seasons or special events.
• Participate in employee engagement and learning activities.
Qualifications
Education
• Bachelor's degree or higher in English, Education, TESOL, Applied Linguistics, Hospitality, Tourism, or a related field.
Experience
• Minimum 2 years of experience teaching English.
• Experience teaching adults, corporate employees, or working professionals is preferred.
• Experience in Hospitality English, Hotel English, Tourism English, or the hotel/resort industry is an advantages.
Skills & Competencies
• Excellent command of spoken and written English.
• Strong presentation and classroom facilitation skills.
• Able to explain English concepts clearly and practically.
•

Company Description
Splash Beach Resort, Mai Khao Phuket is soon to become Rixos , the iconic luxury 5-star all-inclusive brand under Ennismore . Nestled on the pristine shores of Mai Khao Beach, Phuket, our resort is entering an exciting new chapter, bringing world-class hospitality, exceptional dining, and unforgettable guest experiences to one of Thailand's most beautiful destinations.
As part of the Rixos family, we are committed to delivering genuine hospitality through outstanding service, innovation, and teamwork. We believe that our employees are the foundation of our success, and we are dedicated to creating an inspiring, inclusive, and supportive workplace where every team member can thrive.
We offer a dynamic environment that encourages continuous learning, professional growth, and career advancement. Whether you are beginning your hospitality journey or looking to take the next step in your career, you'll have the opportunity to develop your skills while working alongside passionate professionals in a world-class luxury resort.
Join us and become part of an exciting transformation as we redefine luxury all-inclusive hospitality in Phuket. Together, we create exceptional experiences for guests from around the world while building rewarding careers for our people.
Job Description
Key Responsibilities
1. HVAC Operations & Maintenance
• Supervise the daily operation, maintenance, and repair of all HVAC/R systems, including chillers, AHUs, FCUs, ventilation systems, exhaust systems, and refrigeration equipment.
• Ensure all air conditioning equipment operates efficiently to provide optimal guest comfort and indoor air quality.
• Diagnose HVAC system faults and coordinate timely corrective actions to minimize downtime.
• Respond promptly to HVAC-related maintenance requests and emergency breakdowns.
2. Preventive Maintenance
• Plan, implement, and monitor preventive maintenance programs for all HVAC equipment.
• Schedule inspections, servicing, cleaning, and performance testing according to maintenance standards.
• Monitor equipment performance and recommend repairs, upgrades, or replacement when necessary.
• Maintain accurate preventive maintenance records and equipment history.
3. Team Leadership
• Supervise, assign, and monitor daily work activities of Air Conditioning Technicians.
• Provide technical guidance, coaching, and on-the-job training to team members.
• Evaluate staff performance and ensure work is completed according to quality and safety standards.
• Promote teamwork, discipline, and continuous improvement within the engineering team.
4. Inspection & Quality Control
• Conduct regular inspections of guest rooms, public areas, plant rooms, kitchens, and back-of-house facilities focusing on HVAC systems.
• Ensure all HVAC installations and repairs meet hotel engineering standards.
• Verify that completed work meets quality requirements before handover.
5. Safety & Compliance
• Ensure compliance with occupational health and safety regulations, environmental standards, and hotel engineering policies.
• Promote safe working practices when handling refrigerants, electrical systems, and HVAC equipment.
• Ensure proper use of PPE, tools, and lockout/tagout (LOTO) procedures where applicable.
• Support fire and life safety systems related to HVAC operations.
6. Coordination & Communication
• Coordinate with Housekeeping, Front Office, Food & Beverage, and other departments to minimize guest disruption during maintenance activities.
• Work closely with contractors and service providers during major repairs or equipment installation.
• Report equipment abnormalities and recommend improvement plans to the Engineering Manager.
7. Inventory & Asset Management
• Monitor inventory levels of HVAC spare parts, refrigerants, tools, and engineering supplies.
• Assist in controlling maintenance costs through efficient material usage.
• Maintain records of equipment status, repairs, spare parts consumption, and maintenance repor

Company Description
Splash Beach Resort, Mai Khao Phuket is soon to become Rixos , the iconic luxury 5-star all-inclusive brand under Ennismore . Nestled on the pristine shores of Mai Khao Beach, Phuket, our resort is entering an exciting new chapter, bringing world-class hospitality, exceptional dining, and unforgettable guest experiences to one of Thailand's most beautiful destinations.
As part of the Rixos family, we are committed to delivering genuine hospitality through outstanding service, innovation, and teamwork. We believe that our employees are the foundation of our success, and we are dedicated to creating an inspiring, inclusive, and supportive workplace where every team member can thrive.
We offer a dynamic environment that encourages continuous learning, professional growth, and career advancement. Whether you are beginning your hospitality journey or looking to take the next step in your career, you'll have the opportunity to develop your skills while working alongside passionate professionals in a world-class luxury resort.
Join us and become part of an exciting transformation as we redefine luxury all-inclusive hospitality in Phuket. Together, we create exceptional experiences for guests from around the world while building rewarding careers for our people.
Job Description
This is how you make our hotels something special ...
• You’ll develop a strategic training plan that aligns with business goals and addresses skill gaps.
• You’ll design and deliver impactful training programs to achieve organizational goals.
• You’ll drive company culture.
• You’ll ensure delivery of an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business.
• You’ll conduct training needs analysis and develop the employee development plan.
• You’ll set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance.
• You’ll manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs.
• You’ll administer all training records, ensure efficient records keeping and filing system.

Company Description
Splash Beach Resort, Mai Khao Phuket is soon to become Rixos , the iconic luxury 5-star all-inclusive brand under Ennismore . Nestled on the pristine shores of Mai Khao Beach, Phuket, our resort is entering an exciting new chapter, bringing world-class hospitality, exceptional dining, and unforgettable guest experiences to one of Thailand's most beautiful destinations.
As part of the Rixos family, we are committed to delivering genuine hospitality through outstanding service, innovation, and teamwork. We believe that our employees are the foundation of our success, and we are dedicated to creating an inspiring, inclusive, and supportive workplace where every team member can thrive.
We offer a dynamic environment that encourages continuous learning, professional growth, and career advancement. Whether you are beginning your hospitality journey or looking to take the next step in your career, you'll have the opportunity to develop your skills while working alongside passionate professionals in a world-class luxury resort.
Join us and become part of an exciting transformation as we redefine luxury all-inclusive hospitality in Phuket. Together, we create exceptional experiences for guests from around the world while building rewarding careers for our people.
Job Description
• Ensure department standards and policies are adhered to, making recommendations where necessary to reach overall performance goals.
• Ensure information provided to guests is accurate and individualized.
• Monitor day-to-day operations to ensure call volumes are managed efficiently, administrative duties are completed, and productivity is maximized.
• Respond to enquiries about hotel products and services by telephone, email and other communication channels according to standard guidelines.
• Coordinate and communicate with all other departments to ensure smooth operations.
• Maintain complete knowledge of all hotel products, services, facilities, food & beverage offerings, and promotional activities to maximize revenue opportunities.
Qualifications
• Fluent in Russian and English
• Bachelor's Degree in Hospitality Management, Hotel Management, Tourism, Business Administration or related field.
• Diploma in Hospitality Management may be considered with extensive relevant experience.
• Minimum 1 year of experience in a similar capacity or minimum 3 years of experience in Reservations, Front Office, Revenue Management or related areas within the hospitality industry.
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Ability to work well in stressful & high-pressure situations