Splash Beach Resort

Company Description
Splash Beach Resort, Mai Khao Phuket is soon to become Rixos , the iconic luxury 5-star all-inclusive brand under Ennismore . Nestled on the pristine shores of Mai Khao Beach, Phuket, our resort is entering an exciting new chapter, bringing world-class hospitality, exceptional dining, and unforgettable guest experiences to one of Thailand's most beautiful destinations.
As part of the Rixos family, we are committed to delivering genuine hospitality through outstanding service, innovation, and teamwork. We believe that our employees are the foundation of our success, and we are dedicated to creating an inspiring, inclusive, and supportive workplace where every team member can thrive.
We offer a dynamic environment that encourages continuous learning, professional growth, and career advancement. Whether you are beginning your hospitality journey or looking to take the next step in your career, you'll have the opportunity to develop your skills while working alongside passionate professionals in a world-class luxury resort.
Join us and become part of an exciting transformation as we redefine luxury all-inclusive hospitality in Phuket. Together, we create exceptional experiences for guests from around the world while building rewarding careers for our people.
Job Description
Position Overview
We are looking for a friendly, enthusiastic, and service-minded F&B Attendant Intern to join our Food & Beverage team. The intern will assist with daily restaurant and F&B operations while providing friendly and professional service to guests.
Key Responsibilities
• Welcome and greet guests in a warm and friendly manner.
• Assist with table setup, clearing, and maintaining cleanliness in the restaurant.
• Take and serve food and beverage orders accurately.
• Provide information about food and beverage menus to guests.
• Ensure guests receive prompt, courteous, and professional service.
• Assist with buffet setup and replenishment when required.
• Coordinate with the kitchen and other departments to ensure smooth service.
• Handle guest requests and basic inquiries professionally.
• Maintain cleanliness and hygiene standards in all F&B areas.
• Follow hotel standards, food safety regulations, and service procedures.
• Assist with events, banquets, and other F&B functions when required.
• Perform other duties as assigned by the F&B Supervisor or Manager.
Qualifications
Qualifications
• Currently studying in Hospitality Management, Hotel Management, Tourism, Food & Beverage, or a related field.
• Good command of spoken and written English.
• Russian language skills would be an advantage.
• Friendly, outgoing, and service-oriented personality.
• Good communication and interpersonal skills.
• Willing to learn and work as part of a multicultural team.
• Able to work under pressure and in a fast-paced environment.
• Good teamwork and customer-service skills.
• Professional appearance and positive attitude.
• Able to work flexible shifts, including weekends and public holidays if required.

Company Description
Splash Beach Resort, Mai Khao Phuket is soon to become Rixos , the iconic luxury 5-star all-inclusive brand under Ennismore . Nestled on the pristine shores of Mai Khao Beach, Phuket, our resort is entering an exciting new chapter, bringing world-class hospitality, exceptional dining, and unforgettable guest experiences to one of Thailand's most beautiful destinations.
As part of the Rixos family, we are committed to delivering genuine hospitality through outstanding service, innovation, and teamwork. We believe that our employees are the foundation of our success, and we are dedicated to creating an inspiring, inclusive, and supportive workplace where every team member can thrive.
We offer a dynamic environment that encourages continuous learning, professional growth, and career advancement. Whether you are beginning your hospitality journey or looking to take the next step in your career, you'll have the opportunity to develop your skills while working alongside passionate professionals in a world-class luxury resort.
Join us and become part of an exciting transformation as we redefine luxury all-inclusive hospitality in Phuket. Together, we create exceptional experiences for guests from around the world while building rewarding careers for our people.
Job Description
Position Overview
We are looking for a friendly, service-minded, and enthusiastic Guest Service Agent Intern to join our Front Office team. The intern will support daily front desk operations and assist guests throughout their stay to ensure a warm, professional, and memorable experience.
This position is particularly suitable for candidates who are confident in communicating in English  and are interested in developing their career in the hospitality industry.
Key Responsibilities
• Welcome and greet guests in a warm, friendly, and professional manner.
• Assist with check-in and check-out procedures.
• Provide information about hotel facilities, services, room types, and operating hours.
• Handle guest requests, inquiries, and basic complaints professionally.
• Assist guests with transportation, restaurant recommendations, local attractions, and other hotel services.
• Communicate with guests in English   to provide effective and personalized service.
• Answer telephone calls, emails, and guest inquiries when required.
• Coordinate with other hotel departments, such as Housekeeping, F&B, Engineering, and Concierge, to fulfill guest requests.
• Assist with luggage and other Front Office services when required.
• Maintain accurate guest information and assist with basic Front Office administrative tasks.
• Follow hotel standards, policies, and procedures at all times.
• Maintain a professional appearance and demonstrate excellent hospitality etiquette.
• Perform other duties as assigned by the Front Office Supervisor or management.
Qualifications
• Currently studying in Hospitality Management, Hotel Management, Tourism, or a related field.
• Good command of spoken and written English.
• Russin speaking woukd be advantage
• Friendly, outgoing, and service-oriented personality.
• Good communication and interpersonal skills.
• Willing to learn and work as part of a multicultural team.
• Able to work under pressure and handle multiple tasks.
• Good problem-solving and customer-service skills.
• Professional appearance and positive attitude.
• Basic computer skills.
• Able to work flexible shifts, including weekends and public holidays if required.

Company Description
Splash Beach Resort, Mai Khao Phuket is soon to become Rixos , the iconic luxury 5-star all-inclusive brand under Ennismore . Nestled on the pristine shores of Mai Khao Beach, Phuket, our resort is entering an exciting new chapter, bringing world-class hospitality, exceptional dining, and unforgettable guest experiences to one of Thailand's most beautiful destinations.
As part of the Rixos family, we are committed to delivering genuine hospitality through outstanding service, innovation, and teamwork. We believe that our employees are the foundation of our success, and we are dedicated to creating an inspiring, inclusive, and supportive workplace where every team member can thrive.
We offer a dynamic environment that encourages continuous learning, professional growth, and career advancement. Whether you are beginning your hospitality journey or looking to take the next step in your career, you'll have the opportunity to develop your skills while working alongside passionate professionals in a world-class luxury resort.
Join us and become part of an exciting transformation as we redefine luxury all-inclusive hospitality in Phuket. Together, we create exceptional experiences for guests from around the world while building rewarding careers for our people.
Job Description
Recreation & Entertainment Operations
• Manage all recreation, sports, wellness, Kids Club, and entertainment activities.
• Develop annual, seasonal, and daily activity programs for guests of all ages.
• Ensure smooth operations of:
• Kids Club, Family Activities, Fitness Center, Sports Facilities, Pool & Beach Activities
• Pool Activities, Evening Entertainment Programs
• Maintain service standards in accordance with hotel brand requirements.
Strategic Planning & Program Development
• Develop innovative recreational and entertainment concepts to enhance guest experiences.
• Create annual event calendars including:
• Holiday Programs
• Christmas Celebrations
• New Year Events
• Songkran Activities
• Family Festivals
• Wellness Programs
• Team Building Activities
• Corporate Group Activities
• Monitor market trends and competitor offerings.
• Continuously improve activity offerings based on guest feedback.
Leadership & Team Management
• Lead and manage:
• Assistant Recreation Manager
• Entertainment Supervisors
• Kids Club Supervisors
• Recreation Supervisors
• Recreation & Kids Club Attendants
• Entertainment Staff
• Conduct recruitment, onboarding, training, coaching, and performance evaluations.
• Develop succession plans and career development programs.
• Conduct daily, weekly, and monthly departmental meetings.
Guest Experience Management
• Ensure exceptional guest satisfaction and engagement.
• Personally interact with guests and VIPs to enhance experiences.
• Monitor guest feedback, online reviews, and survey results.
• Resolve guest complaints efficiently and professionally.
• Develop family-friendly and luxury guest experiences that support brand positioning.
Revenue & Financial Management
• Revenue Generation
• Develop and manage revenue-producing activities such as:
• Private Family Activities
• Team Building Programs
• Bicycle Rentals
• Cabana Rentals
• Sports Programs
• Kids Programs
• Special Events
• Wellness Activities
• Identify new business opportunities and ancillary revenue streams.
• Budget Management
• Prepare annual departmental budgets and forecasts.
• Monitor labor costs and operating expenses.
• Manage purchasing and inventory control.
• Achieve departmental revenue and profitability targets.
Safety, Risk & Compliance
• Ensure compliance with hotel safety policies and procedures.
• Implement child safeguarding standards within Kids Club operations.
• Conduct risk assessments for all activities and events.
• Ensure emergency action plans are current and practiced.
• Maintain compliance with local laws, licensing, and operational requirements.
• Lead incident investigations and corrective actions.
Facility Management
•