STAY Wellbeing & Lifestyle Resort

Role Overview
Lead and coordinate day-to-day accounting operations while supporting the Financial Controller in financial management, timely period-end closings, cash flow optimization, and external audit governance. This position supervises accounting personnel, enforces internal controls, maintains balance sheet integrity, and ensures accurate financial reporting across resort operations.
Key Responsibilities
• Financial Reporting & Month-End Closing: Supervise month-end closing cycles, verify general ledger balances, and review preliminary Profit & Loss (P&L) statements before submitting to the Financial Controller. Ensure all statutory financial statements and statistical reports are completed accurately and on time.
• Balance Sheet Integrity & Audits: Oversee balance sheet reconciliations, investigate problem accounts, and complete monthly account sign-offs for final approval by executive finance leadership. Manage internal/external audit workflows and prepare management responses.
• Cash Flow & Working Capital Management: Monitor daily cash balances, review credit card settlements, optimize working capital cycles, and coordinate vendor disbursements in line with payment deferral and cash flow standards. Supervise monthly bank reconciliations and manage Days Sales Outstanding (DSO).
• Budgeting & Financial Planning: Facilitate the annual operating budget process, implement localized budget modeling forms, schedule cross-departmental budget meetings, and engage department managers to ensure alignment.
• Payroll & Administrative Controls: Review management and non-management payroll runs for precision, monitor personnel action reviews prior to cutoff dates, and maintain localized Standard Operating Procedures (SOPs).
• Team Leadership & Culture: Direct, train, and mentor accounting team members to foster a high-performance environment. Conduct regular departmental briefings, monitor shift schedules, and uphold brand grooming, personal hygiene, and safety protocols.
Candidate Profile & Qualifications
• Education: Bachelor’s degree or higher in Accounting or Finance.
• Experience: Minimum 3–5 years of progressive accounting experience in the hospitality sector, with proven supervisory or assistant accounting management experience in an upscale hotel or resort environment.
• Technical Knowledge: Deep command of hotel accounting practices (GL, AP, AR, bank reconciliations, P&L, balance sheet, and payroll audits).
• Systems Proficiency: Strong working knowledge of hotel Property Management Systems(PMS), Comanche and back-office accounting platforms, along with advanced spreadsheet skills.
• Communication: Strong verbal and written communication skills in English and Thai to liaise effectively with cross-functional leadership and executive management.
• Leadership & Attributes: Sound analytical ability, strong attention to detail, high emotional intelligence, and readiness to advance along an executive career path toward Financial Controller.

Position Purpose
Supervise and control hotel costs, operating expenses, and fixed assets to ensure accurate records, proper documentation, and compliance with company policies. Analyze cost variances, support budgeting and forecasting, and provide timely financial information to management for effective cost control and decision-making.
Key Responsibilities
- Supervise daily cost control activities for Food & Beverage and other operating departments.
- Review F&B purchases, issues, transfers, returns, wastage, spoilage, and consumption.
- Monitor F&B cost percentages and investigate significant cost variances.
- Conduct monthly physical inventory counts and reconcile stock with system records.
- Review inventory adjustments and ensure proper approvals and supporting documents.
- Analyze actual costs against budget and previous period performance.
- Monitor and control operating expenses in accordance with approved budgets.
- Maintain and monitor the hotel’s Fixed Asset Register.
- Perform month-end cost and operating expense closing within required timelines.
- Prepare cost reports, departmental expense analysis, Fixed Asset reports, and reconciliations.
- Ensure compliance with purchasing, receiving, inventory, CAPEX, accounting procedures, and internal controls.
- Support internal and external audits and maintain accurate supporting documentation.
Qualifications & Requirements
- Ensure compliance with company policies, internal controls, and accounting procedures.
- Monitor compliance with purchasing, receiving, inventory, CAPEX, and expense procedures.
- Ensure all financial transactions have appropriate approvals and supporting documentation.
- Assist with internal and external audits and provide requested documents and explanations.
- Maintain confidentiality of financial and company information.

Role summary
The Assistant F&B Manager makes sure that F&B decisions and standards are implemented efficiently, every day, across Fresca, Chica, Staygreen and events. Management decisions are taken by the Resort Manager, the Cluster General Manager and the CEO. This role turns those decisions into action on the floor, and acts as the main link between management and the Thai F&B teams. The Assistant F&B Manager works alongside the Restaurant General Manager and outlet managers in support of their role, not as an extra layer above them. This is a hands-on, operational role, present on the floor during service.
Key responsibilities
Implementation and follow-up
• Implement decisions, new standards and SOPs agreed by management across all outlets, and follow up until they are fully in place.
• Translate and explain new procedures, menus and service standards to the Thai teams, in Thai, so that every staff member understands what is expected and why.
• Track action plans from management meetings, audits and guest feedback, and report progress to the Resort Manager.
• Carry out regular outlet checks (service, set-up, cleanliness, grooming, ambience) and correct issues on the spot with the outlet teams.
Daily operations
• Be on the floor during peak service, supporting the outlet teams at Fresca, Chica and Stay Green wherever needed, including breakfast.
• Run the daily F&B briefing covering occupancy, arrivals, VIPs, groups, events, allergies and dietary requirements.
• Handle guest feedback and complaints on the spot, apply service recovery within agreed limits, and record follow-up.
• Coordinate with the kitchen, stewarding, Front Office and Engineering to solve daily operational issues quickly.
• Act as Manager on Duty when scheduled.
Events and functions
• Coordinate the delivery of events, wellness retreats, group and corporate functions, and special hotel events such as monthly brunches.
• Prepare and distribute function sheets, brief all departments before each event, and supervise set-up, service and breakdown.
• Plan event staffing and equipment, including casual staff when required, without disrupting outlet operations.
Team and training
• Organize and deliver on-the-job training for the service teams on standards, product knowledge, upselling and hygiene.
• Support new staff onboarding, and help the outlet managers with scheduling, grooming standards and discipline in line with STAY policies and Thai labour law.
• Keep communication flowing between management, kitchen and service teams, and raise team concerns early.
Cost control and administration
• Monitor payroll against forecast business, and flag overtime or overstaffing to the outlet managers and Resort Manager.
• Support beverage cost control, par stocks, monthly inventories, wastage and breakage in line with the Procurement Manual.
• Prepare daily and weekly reports on covers, revenue, guest feedback, events and incidents.
Health, safety and compliance
• Ensure food safety and hygiene standards (HACCP) are followed in all outlets and at events, and that alcohol is served responsibly in line with Thai regulations.
• Make sure F&B staff know fire, safety and emergency procedures, and that incidents are reported.
• Carry out any other reasonable duties as assigned by the Resort Manager or Cluster General Manager.
Candidate profile
Experience
• Thai national with at least 3 to 5 years of F&B experience in 4- or 5-star resorts or hotels, currently Assistant F&B Manager, or Senior Outlet Manager with significant administrative experience
• Proven experience in high-volume breakfast operations, banqueting, including special hotel events such as brunches.
Skills and knowledge
• Fluent Thai and advanced English, spoken and written, to link management with the Thai teams and report clearly.
• Sound knowledge of service standards, food safety (HACCP) and beverage.
• Comfortable with POS, PMS and Excel. Diploma or degree in Hospitality Management preferred.
Personal attribute

Role summary
The Breakfast Manager is fully accountable for the breakfast operation at Fresca, serving up to 300 covers a day, and oversees the lunch service through to the afternoon handover. This is a highly guest-facing role: the Breakfast Manager sets the tone for each guest's day, builds relationships, and actively promotes the wider STAY experience. Together with the Fresca General Manager, the role ensures a consistent management presence across the full day.
Key responsibilities
Breakfast operation
• Conduct a daily pre-shift briefing covering occupancy, VIPs, special requests, allergies, and dietary requirements.
• Lead the daily breakfast buffet and à la carte service, ensuring the buffet is fully set, well presented, and replenished throughout service.
• Maintain high standards of food presentation, cleanliness, and hygiene in line with food safety requirements.
• Control breakfast inclusions by verifying room numbers and packages, and ensure non-inclusive guests and walk-ins are charged correctly.
• Monitor flow and seating during peak times to keep waiting times low and the atmosphere relaxed.
Guest experience and upselling
• Be visible on the floor throughout service, greeting guests and engaging with them personally.
• Recognize repeat and long-stay guests, and record their preferences to personalize service throughout their stay.
• Promote STAY's wider offering, including spa and wellness services, activities, and dining, and support revenue targets through upselling.
• Handle feedback and complaints promptly, and follow up to ensure issues are resolved.
• Apply service recovery gestures within agreed authority limits.
• Monitor guest reviews and feedback related to breakfast, and act on recurring themes.
Lunch and handover
• Check lunch reservations and walk-in levels in advance to plan staffing and setup.
• Oversee the lunch operation, ensuring a smooth transition from breakfast.
• Support the Sunday Brunch operation, as well as events and group bookings that overlap with the shift.
• Record any open guest issues, VIP arrivals, and special requests in the handover log so nothing is missed between shifts.
• Prepare a clear handover to the afternoon and evening management team.
• Ensure mise en place, stock, and setup are ready for the following morning.
Team and coordination
• Obtain daily occupancy forecasts from Front Office to plan staffing levels and buffet volumes.
• Supervise, schedule, and train the breakfast team, including onboarding new staff.
• Ensure the team follows grooming, uniform, and service standards at all times.
• Carry out regular performance feedback and support team development.
• Coordinate closely with kitchen, stewarding, and engineering, particularly for early-morning issues outside office hours.
• Act as Duty Manager during the morning and deputise for the Fresca General Manager when required.
Administration and cost control
• Manage breakfast stock levels, ordering, and waste control in coordination with the kitchen.
• Monitor operating equipment and report maintenance needs.
• Complete daily reports on covers, guest feedback, and incidents.
• Deliver against agreed KPIs, including breakfast review scores and upselling revenue.
Candidate profile
Preferred profile
• Confirmed Assistant Manager with a proven background in breakfast buffet operations of around 300 covers a day.
• • Thai Native Speakers with good English, as the role involves regular communication with engineering, kitchen, and stewarding teams outside office hours.
• Young hotel school graduate (European hotel school background preferred) with relevant breakfast buffet experience.
• Natural understanding of Western breakfast culture and the expectations of international guests.
For all candidates
• Strong English communication skills.
• Warm, confident, and outgoing personality with a genuine passion for hospitality.
• Strong eye for detail and presentation.
• Able to stay calm and organized under pressure at peak ti

Position Purpose
Handle billing and receive payments accurately and professionally to ensure guest satisfaction and minimize losses. Support the Food & Beverage team with service, preparation, clearing, and cleaning during peak times.
Key Responsibilities
• Handle guest billing and payments according to hotel policies and procedures.
• Follow procedures for payments, credit, house funds, and shift handover.
• Ensure sufficient stocks of checks, printed materials, and stationery.
• Verify postings made by wait staff and make necessary amendments according to hotel procedures.
• Account for all guest checks, including voided and cancelled checks.
• Verify room number and guest name before posting charged bills.
• Balance all transactions with the computer total at the end of each shift.
• Report any problems during the shift to the Manager on Duty.
• Keep the cashier workstation clean and tidy.
• Assist the Food & Beverage service team during peak times.
• Perform other duties as assigned.
• Follow health, safety, brand standards, and local policies and regulations.
Qualifications & Requirements
• High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.
• Cash handling and food service experience preferred.
• Able to read and write English.
• Good customer service and interpersonal skills.
• Able to interact professionally with guests, employees, and third parties.

Key Responsibilities
• Oversee daily service operations within the assigned station
• Ensure smooth service and maintain restaurant service standards
• Guide and support Waiters/Waitresses during operations
• Welcome guests, take orders, and provide menu recommendations
• Monitor guest satisfaction and handle guest requests or complaints
• Coordinate with Kitchen, Bar, and related departments
• Ensure proper table setup, mise-en-place, and cleanliness
• Operate POS system and ensure accurate billing
• Promote menu items and beverages through effective upselling
Qualifications
• Minimum 2–3 years’ experience in F&B Service
• Experience in a 4–5 star hotel, resort, or quality restaurant preferred
• Previous experience as Senior Waiter/Waitress, Captain, or similar role is an advantage
• Good English communication and customer service skills
• Good leadership and team coordination skills
• Positive, service-minded, and able to work under pressure

Position Purpose
Provide prompt, courteous, and professional food and beverage delivery service to guest rooms while ensuring orders are accurate, well-presented, and delivered according to hotel standards.
Key Responsibilities
- Prepare, check, and deliver food and beverage orders to guest rooms promptly and accurately.
- Confirm orders, room numbers, special requests, and required condiments before delivery.
- Set up trays or trolleys and present orders
professionally in guest rooms.
- Explain menu items, promote special offers, and
assist guests with menu recommendations.
- Operate the POS system, present bills, and
process payments correctly.
- Follow up with guests to ensure satisfaction and
resolve or report any concerns.
- Collect used trays, dishes, and trolleys from guest rooms and corridors.
- Maintain cleanliness and proper stock levels in the In-Room Dining service area.
- Handle food, beverages, equipment, and guest belongings carefully and responsibly.
- Follow hotel service standards, hygiene
procedures, and health and safety regulations.
- Support restaurant and other F&B outlets when
required.
- Perform additional duties as assigned by Supervisors or Management.
Qualifications & Requirements
- Diploma, technical certificate, or higher
qualification in a related field.
- 1–2 years of experience in In-Room Dining, F&B service, or a similar position in a 4- or 5-star
hotel.
- Good communication skills in Thai and English.
- Able to operate a POS system; knowledge of
Micros is an advantage.
- Valid motorcycle or driving licence is preferred.
- Service-minded, energetic, responsible, and able to work well in a team.
- Flexible to work shifts, weekends, and public holidays.

Provide professional food and beverage service while ensuring guest satisfaction and compliance with hotel standards.
Key Responsibilities
- Prepare tables, service stations, and mise en place before service.
- Welcome guests, present menus, and explain daily specials.
- Take orders accurately and operate the Micros POS system.
- Serve food and beverages according to service standards.
- Recommend menu items and apply appropriate upselling techniques.
- Check guest satisfaction and respond promptly to requests or concerns.
- Prepare bills, process payments, and clear tables.
- Maintain cleanliness and ensure equipment is in good condition.
- Follow hygiene, safety, and hotel procedures.
- Attend required meetings and training sessions.
Qualifications & Requirements
- Diploma or higher qualification in a related field.
= At least 1–2 years of relevant experience in a four- or five-star hotel or restaurant.
- Good English communication skills.
- Service-minded, energetic, and well-groomed.
- Strong teamwork and interpersonal skills.
- Able to work flexible shifts, weekends, and public holidays.

Position Purpose
Provide professional and friendly guest assistance, including luggage handling, transportation support, vehicle care, and Front Office support while maintaining hotel service and safety standards.
Key Responsibilities
• Welcome guests with a smile and polite greeting every time they arrive or leave the resort.
• Assist with luggage carry, loading, and unloading carefully.
• Drive safely and follow all traffic rules when using hotel vehicles.
• Keep the bell desk, lobby, luggage carts, trolley, and hotel vehicles clean.
• Provide directions and local information, assist with guest requests, luggage storage, large item delivery, and transportation arrangements.
• Check vehicles for potential issues or deterioration and arrange inspections or repairs as needed.
• Ensure timely renewal of vehicle registration in compliance with regulations.
• Support GSA with welcome drinks, cool towels, or showing rooms when required.
• Handle guests’ luggage and personal items honestly and carefully.
• Inform outside drivers to turn off vehicle engines while waiting for guests at the entrance.
• Maintain a neat and professional appearance, good hygiene, positive attitude, and friendly service.
Qualifications & Requirements
• Friendly, polite, and service-minded.
• Able to assist with luggage and guest transportation needs.
• Able to drive safely and follow traffic regulations.
• Responsible and careful when handling guest belongings.
• Able to support Front Office operations when required.
• Maintain professional grooming, hygiene, and positive behavior.

Position Purpose
We are looking for a dedicated Human Resources Officer to join our team. This role is responsible for overseeing non-resident work permits and visas, supporting daily HR operational compliance, maintaining employee records and time attendance, and assisting in hotel training initiatives to drive associate satisfaction and operational excellence.
Key Responsibilities
1. Work Permit & Visa Administration
• Coordinate with immigration, labor offices, and overseas trainees to prepare and process all work permit and visa applications/renewals for expatriate staff.
• Maintain accurate tracking records and compile summary reports for annual visa/work permit budgeting.
2. HR Operations & Administration
• Manage time attendance systems, annual/sick leave requests, and personnel records accurately and securely.
• Handle Social Security Office (SSO) reporting and Group Insurance administration in compliance with regulations.
• Support daily HR operations, ensuring company policies, labor laws, and employee standards are maintained.
• Serve as an HR representative in organizing hotel employee activities, welfare events, and committee tasks.
• Maintain close and positive relations with local authorities and government offices.
3. Training & Employee Development
• Assist with the planning and delivery of the New Hire Orientation Program.
• Conduct and record internal training programs as assigned by the HR & Training Manager.
• Organize reward/recognition programs, skills competitions, and departmental cross-training.
• Maintain hotel training records in the HR system for legislative compliance.
4. Occupational Health & Safety (OH&S)
• Assist in monitoring workplace safety, incident reporting, and risk management strategies.
• Help organize and implement bi-annual emergency and evacuation drills for hotel staff.
Qualifications & Requirements
• Experience: Previous experience in Human Resources within the hospitality industry (luxury resort experience preferred).
• Legal & Visa Knowledge: Strong working knowledge of Thai Labor Law, immigration procedures, and non-B visa / work permit processing.
• Technical Skills: Proficiency in time attendance systems (e.g., Eagle System), MS Office, and general HR software.
• Communication: Good command of spoken and written English and Thai. Excellent communication and interpersonal skills.
• Attributes: High integrity, strong organizational skills, detail-oriented, and a proactive team player.
• Flexibility: Ability to work flexible hours as required by hospitality operations.

รายละเอียด
-เพศ ชายหรือหญิง
-มีความขยัน ซื่อสัตย์ ตรงต่อเวลา พร้อมที่จะเรียนรู้งาน
-บุคลิกภาพและมนุษย์สัมพันธ์ดี
-มีความรับผิดชอบ สามารถทำงานที่ได้รับมอบหมายได้
-สามารถทำงานภายได้แรงกดดันได้
-มีทัศนคติที่ดีต่อเพื่อนร่วมงาน และองค์กร
-มีประสบการณ์ในตำแหน่งจะพิจารณาเป็นพิเศษ
-สามารถสื่อภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ
-พร้อมเริ่มงาน

Position Purpose
Support the Executive Chef and Sous Chefs by managing kitchen administration, documentation, purchasing coordination, cost control, inventory, staffing records, and interdepartmental communication to ensure smooth kitchen operations.
Key Responsibilities
• Prepare and maintain kitchen documentation, reports, correspondence, and filing systems.
• Manage Wine Pro administration, inventory transfers, and input recipes into the Comanche database.
• Prepare Purchase Requisitions and coordinate with Purchasing and suppliers.
• Track orders, market lists, supplier pricing, food costs, and recipe costing.
• Support stock counts, inventory reports, par levels, wastage, breakage, and expiry monitoring.
• Maintain staff attendance, leave, training, certification, and onboarding records.
• Maintain food safety documentation, temperature logs, cleaning schedules, and checklists.
• Coordinate with F&B Service, Purchasing, Finance, HR, and Engineering.
• Track maintenance requests and follow up on repair status.
• Schedule kitchen training sessions and support daily administrative operations.
Qualifications
• Minimum 2 years of experience in F&B administration or a kitchen office role.
• Strong knowledge of food cost control principles.
• Resort or high-volume restaurant experience preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experience with POS and inventory systems is an advantage.
• Strong organizational and multitasking skills with high attention to detail.
• Native Thai speaker with good English communication skills.

รายละเอียด
Position Purpose
Spa Attendants are responsible for ensuring that all Spa facilities are maintained to the highest standard of cleanliness and preparation so that the guests receive requested treatments and services in accordance with LeSpa's standards of excellence.
Key Responsibilities
• Ensure suites are kept clean and tidy according to the Spa checklist and health and safety standards. Clean and prepare treatment beds and rooms before and after each client and ensure cleanliness and hygiene of the treatment rooms at all times.
• Monitor the status of all equipment and notify the supervisor if there are any maintenance or repair needs. Promptly record equipment issues in the log book i.e. fixtures missing etc.
• Restock cleaning products to ensure that LeSpa cleaning products, guest amenities and cleaning equipment are fully stocked at all times.
• Ensure effective liaison between the therapists and receptionists.
• Act in accordance with departmental policies and procedures.
• Act as a support of colleagues by performing other tasks i.e. reception duties as and when required.
• Co-operate with the reception and reservation desk on all matters.
• Participate in ongoing training within the resort.
• Respect instructions given by the Management concerning usage of products and amenities.
• Ensure LeSpa's standards of cleanliness in the spa and onsen facilities are met at all times.
• Perform other duties as required by management.
Qualifications & Requirements
• Education: At least Middle School graduated or higher.
• Experience: 1–2 years’ experience in a similar position.
• Must have cleaning chemical product knowledge.
• Must know how to use the cleaning equipment.
• Good inter-personal skill.
• A good team player.
• Self-motivated (Able to work on their own).
• Ability to work a flexible schedule including weekends, holiday, morning shift, evening shift and flexible hours as shift extending may exist at end of shift based on business demands.
• Willing to learn new experience and open minded.
• Work well under pressure and have problem solving skills.
• Good general health.
• Age in between 20–45 years old.
• Tall in between 160–170 cm.
• Weight in between 47–60 kgs.

Position Purpose
We are looking for a dedicated Spa Receptionist to provide professional and welcoming guest service while supporting the smooth daily operation of the spa. This role is responsible for managing reservations and guest enquiries, providing information about spa treatments and wellness programs, processing payments, coordinating therapist schedules, and maintaining high standards of guest service and spa operations.
Key Responsibilities
• Welcome guests with warmth, professionalism, and outstanding hospitality.
• Manage spa reservations, appointments, and guest enquiries via phone, email, and in person.
• Provide accurate information about spa treatments, wellness programs, and facilities.
• Process payments, billing, cash handling, and daily financial reports accurately.
• Recommend and upsell spa treatments, memberships, and retail products.
• Handle guest feedback and resolve minor concerns professionally, escalating issues when necessary.
• Coordinate daily therapist schedules and support smooth spa operations.
• Maintain a clean, organized, and welcoming reception area.
• Prepare daily reports, guest incident records, and required administrative documents.
• Participate in daily briefings, training sessions, and maintain company standards and procedures.
Qualifications & Requirements
• High School Diploma or Bachelor's Degree in Hospitality, Tourism, or a related field.
• Minimum 1–2 years of experience as a Spa Receptionist, Spa Therapist, or another role within the spa or wellness industry.
• Previous experience in a luxury spa, wellness resort, or hotel spa is highly preferred.
• Good command of spoken and written English.
• Excellent communication and interpersonal skills with a genuine service mindset.
• Proficient in spa booking systems, POS systems, and Microsoft Office.
• Friendly, well-groomed, organized, and able to work effectively in a team.
• Flexible, proactive, and willing to learn and grow within the wellness industry.

Position Purpose
Senior Spa Therapist is responsible for overseeing daily Spa Therapist operations, ensuring service standards, treatment quality, product inventory, and cleanliness across all spa treatment and relaxation areas.
Key Responsibilities
• Deliver spa services including body treatments, massages, facials, and packages in a safe and professional manner.
• Ensure all service standards are strictly met.
• Maintain equipment and product inventory.
• Oversee product inventory and cleanliness of treatment rooms, spa pantry, product store, manicure & pedicure room, and relaxation areas.
• Stock towels, linens, supplies, and amenities and secure equipment at the end of each shift.
• Respond to guest queries, needs, and expectations professionally.
• Suggest and promote retail products and additional services.
• Maintain hygiene standards and comply with health and safety regulations.
• Apply best practices and stay updated with market trends.
• Report maintenance issues and assist the Spa Reception desk when required.
• Maintain required licenses and certifications.
• Support colleagues and promote teamwork.
• Follow company, hotel, and department policies and procedures.
• Maintain professional grooming, uniform, and personal hygiene standards.
Qualifications & Requirements
• Middle School graduate or higher.
• Certificate from the Ministry of Public Health or reliable institutes in Thai Massage and Foot Massage; additional certificates are an advantage.
• 1–2 years of experience in a similar position.
• Good knowledge and experience in Body Massage, Body Treatments, and Facial Treatments.
• Manicure and Pedicure knowledge/experience is an advantage.
• Good English and local language skills.
• Good team player and self-motivated.
• Able to work flexible schedules including weekends, holidays, morning and evening shifts.
• Willing to learn and open-minded.
• Able to work under pressure with good problem-solving skills.

หน้าที่และความรับผิดชอบหลัก (KEY AREAS OF RESPONSIBILITY):
1. ดูแลให้ใบสั่งงานช่างไม้ได้รับการดำเนินการอย่างถูกต้องและรวดเร็ว
2. ซ่อมแซมเฟอร์นิเจอร์ เฟอร์นิเจอร์ไม้ อุปกรณ์ติดตั้ง (fixtures) ฝ้าเพดาน รวมถึงโครงสร้างอะลูมิเนียมเมื่อจำเป็น
3. ซ่อมแซมและเก็บงานแล็กเกอร์ วานิช งานสีน้ำมันสำหรับงานไม้ งานสีน้ำพลาสติก (emulsion paint) และงานทาสีทั่วไป
4. ซ่อมแซมอุปกรณ์ตกแต่งและโครงสร้างไม้ที่ยึดติดกับอาคาร (wooden fixtures)
5. ผลิตหรือขึ้นรูปอุปกรณ์ตกแต่งและโครงสร้างแบบเรียบง่าย (simple fixtures)
6. บำรุงรักษาเครื่องมือและอุปกรณ์ต่าง ๆ ในห้องปฏิบัติงานช่างไม้
7. ปฏิบัติตามกฎและข้อบังคับด้านความปลอดภัยในการทำงานอย่างเคร่งครัดอยู่เสมอ
8. ดำเนินการบำรุงรักษาเชิงป้องกันตามตารางเวลาที่กำหนด พร้อมแก้ไขปัญหาให้ถูกต้อง
9. ซ่อมแซมจุดที่ชำรุด เสียหาย หรือใช้งานไม่ได้ อย่างรวดเร็วและมีประสิทธิภาพ
10. มีความเข้าใจอย่างละเอียดในคู่มือและคำแนะนำของผู้ผลิต เพื่อซ่อมแซมอุปกรณ์ได้อย่างถูกวิธี
11. รายงานเหตุการณ์ผิดปกติหรือไม่พึงประสงค์แก่วิศวกรเวร (Duty Engineer) เพื่อดำเนินการและติดตามผลต่อไป
12. ประสานงานกับวิศวกรเวรในการสั่งซื้ออะไหล่หรืออุปกรณ์เฉพาะทางที่จำเป็นสำหรับการบำรุงรักษาอย่างมีประสิทธิภาพ
13. ส่งมอบงานที่อยู่ระหว่างดำเนินการแก่ช่างเวรผลัดต่อไป (Duty Technician) เมื่อสิ้นสุดกะการทำงาน
14. ดูแลรักษาพื้นที่ปฏิบัติงานให้สะอาด เป็นระเบียบเรียบร้อยอยู่เสมอ
15. ตรวจสอบและเบิกจ่ายพัสดุอุปกรณ์จากคลังพัสดุแผนกช่างตามระเบียบของโรงแรม/รีสอร์ต
16. จัดทำรายงานและกรอกแบบฟอร์มต่าง ๆ ของแผนกให้ถูกต้องครบถ้วนและตรงตามเวลา
17. ลดการสูญเปล่าของวัสดุอุปกรณ์ช่างให้เหลือน้อยที่สุด และกำจัดของเสียอย่างถูกวิธี
18. สามารถใช้งานอุปกรณ์ต่าง ๆ ของโรงแรม/รีสอร์ตได้อย่างถูกต้อง
19. มีส่วนร่วมในโครงการอนุรักษ์พลังงาน
ความรู้ที่จำเป็น (Required knowledge)
• สามารถปฏิบัติงานไม้ รวมถึงงานช่างไม้และงานลงน้ำมันรักษาเนื้อไม้ เพื่อสร้าง ซ่อมบำรุง และพัฒนาทรัพย์สินรวมถึงอุปกรณ์ต่าง ๆ ของเดสติเนชันสปา (Destination Spa)
• สามารถสื่อสารภาษาอังกฤษได้อย่างชัดเจน หากมีความรู้และความสามารถในภาษาอื่น ๆ เพิ่มเติมจะพิจารณาเป็นพิเศษ
• วุฒิการศึกษาระดับมัธยมศึกษาขึ้นไป ควบคู่กับประกาศนียบัตรสายวิชาชีพ (ปวช./ปวส.) หรือเทียบเท่าขึ้นไปในสาขาที่เกี่ยวข้อง
• ปฏิบัติหน้าที่ของตนเองเพื่อสนับสนุนให้บรรลุเป้าหมายและวัตถุประสงค์ของแผนก
• ส่งเสริมบรรยากาศการทำงานเป็นทีมและสร้างขวัญกำลังใจที่ดีแก่พนักงาน (Hotel Host)
• ปฏิบัติงานอย่างมีประสิทธิผล ตรงต่อเวลา ให้ข้อมูลที่ถูกต้องแม่นยำ และส่งมอบงานที่มีคุณภาพ

Position Purpose
We are looking for an experienced Cluster Director of Engineering to lead and manage Engineering operations across both properties. This role is responsible for overseeing building systems and facilities, preventive maintenance, renovation and CAPEX projects, safety and regulatory compliance, sustainability initiatives, energy management, and engineering budgets to ensure efficient and seamless resort operations.
Key Responsibilities
• Lead and manage the Engineering team across both properties.
• Oversee preventive maintenance programs for all building systems and facilities.
• Manage HVAC (VRV), electrical, plumbing, fire protection, elevators, swimming pools, spa facilities, gym equipment, and kitchen equipment.
• Plan and execute renovation, refurbishment, and CAPEX projects.
• Ensure compliance with Thai regulations, safety standards, and environmental requirements.
• Drive sustainability initiatives and energy-saving programs.
• Prepare and manage engineering budgets and capital expenditure plans.
• Monitor utility consumption and identify cost-saving opportunities.
• Work closely with all operational departments to support seamless resort operations.
• Participate as a member of the Executive Committee and contribute to business strategy.
Qualifications & Requirements
• Education: Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Building Services, or a related field.
• Experience: Minimum 8–10 years of Engineering leadership experience in luxury hotels or resorts.
• At least 3 years in a Director of Engineering or similar senior leadership role.
• Strong experience in hotel renovation and major CAPEX projects.
• Excellent knowledge of HVAC (VRV), MEP systems, swimming pools, building automation, and preventive maintenance.
• Experience with CMMS, AutoCAD, and maintenance management systems is an advantage.
• Fluent in English (spoken and written).
• Strong leadership, problem-solving, and project management skills.

Position Purpose
Represent STAY Wellbeing & Lifestyle Resort and CASABAY Luxury Pool Villa by STAY as an ambassador of luxury wellness travel in Phuket, building and nurturing a portfolio of trade partners who cater to discerning travelers seeking transformative stays, private yacht experiences, and bespoke lifestyle programming. This role requires genuine fluency in Phuket's luxury and wellness travel landscape - its key agents, competing properties, seasonal rhythms, and the evolving expectations of high-net-worth and wellness-focused guests.
Key Responsibilities
Trade & Agent Relations
• Support the Cluster Sales Manager in building and maintaining an up-to-date database of travel agents, DMCs, local companies, and government agencies, with a focus on partners aligned to luxury and wellness positioning.
• Maintain and grow a specialist database of overseas agents focused on wellness, retreats, and transformational travel.
• Bring and apply strong local market knowledge - Phuket's luxury hospitality landscape, competitor resorts, wellness and retreat trends, key MICE and DMC players, and seasonal demand patterns to identify and prioritize the right partners.
• Act as a trusted point of contact for agents, representing STAY's wellbeing philosophy, signature programming, and lifestyle experiences with authenticity and depth.
FIT & MICE
• Support the Sales Manager in handling and responding to all FIT and MICE-related inquiries with a service standard reflective of a luxury wellness brand.
• Issue Banquet Event Orders (BEOs) for MICE events, ensuring accuracy and alignment with client expectations.
• Conduct polished, experience-led site inspections that showcase the resort's wellbeing facilities, private spaces, and lifestyle amenities to potential clients and agents.
Sales Activities
• Conduct a minimum of 4 sales visits per week to travel agents and boat/yacht agents, prioritizing partners relevant to luxury, wellness, and lifestyle segments.
• Submit a weekly sales report every Thursday by 14:00, including:
• All journal inquiries
• Weekly sales call summary and forward sales plan
• Stay current on local market intelligence - new resort openings, competitor rate positioning, agent feedback, and shifts in traveler demand - and feed insights back to the Sales Manager
Private Yacht Program
• Support the Sales Manager in developing and maintaining an up-to-date database of yacht and marine-focused agencies.
• Handle inquiries and issue BEOs related to private yacht programs, ensuring a seamless, high-touch experience consistent with the resort's luxury positioning.
• Source and onboard new agents, ensuring contracts are signed, correctly filed, and relationships actively maintained.
Other Duties
• Support the Cluster Sales Manager with tele-calling during low season to drive promotional mail blast campaigns.
• Conduct proactive follow-up calls to confirm agents have received and acknowledged promotions.
• Perform additional duties as assigned, always upholding the resort's brand standards of wellbeing, discretion, and lifestyle excellence.
QUALIFICATION STANDARDS
• Strong working knowledge of Phuket's luxury hotel, wellness, and MICE market - competitor set, key DMCs, and agent networks.
• Passion for wellness, lifestyle, and luxury hospitality; able to speak credibly about wellbeing travel trends.
• Confident communicator with agents, DMCs, and high-touch clientele.
• Detail-oriented, organized, and comfortable managing databases, BEOs, and weekly reporting cadences.

Role Overview
STAY Wellbeing & Lifestyle Resort is seeking an outstanding Personal Trainer to deliver premium one-to-one training sessions and high-energy group classes for resort guests, members, and package clients. This is a pure coaching role focused on doing the fundamentals exceptionally well: expert assessment, intelligent program design, flawless technique, and a training experience that meets the standards discerning, international guests expect.
We are looking for a great trainer — not a generalist. Strong technical coaching ability, professionalism, and a genuine ability to motivate and retain clients matter more than breadth of side skills.
Key Responsibilities
Personal Training & Coaching
• Conduct one-to-one personal training sessions, including fitness assessments, goal setting, and tailored program design.
• Deliver progressive, science-based training programs across strength, conditioning, body recomposition, mobility, and injury prevention.
• Provide expert instruction on technique, biomechanics, and movement quality across all training modalities.
• Track client progress through structured documentation, regular reassessment, and program adjustment.
• Coach safely and appropriately for a wide range of ages and ability levels, from deconditioned guests to advanced athletes.
Group Classes
• Lead high-energy group classes (e.g., HIIT, HYROX-style conditioning, strength, mobility) with a focus on safety, technique, and motivation.
• Design and deliver class programming that accommodates all ability levels while maintaining intensity and engagement.
• Maintain a professional, motivating atmosphere that drives participation and retention.
Service, Standards & Operations
• Deliver consistently industry-leading service within a luxury resort environment, with discretion and professionalism at all times.
• Actively promote PT packages, memberships, and classes, and support member challenges and events that drive participation.
• Ensure cleanliness, safety, and correct setup of all gym areas and equipment before and after every session and class.
• Maintain impeccable personal presentation and punctuality; contribute to Stay Fit's social media and brand presence as needed.
Required Qualifications
• Internationally recognized personal-training certification (e.g., NASM, ACE, ACSM, REPs Level 3, or equivalent).
• Minimum 3 years of professional personal-training experience.
• Demonstrated ability to lead group fitness classes across multiple formats.
• Strong command of English (written and spoken).
• CPR / First Aid certified (or willingness to obtain prior to start).
• Professional presentation and conduct appropriate for a luxury hospitality environment.
Required Qualifications
• Internationally recognized personal-training certification (e.g., NASM, ACE, ACSM, REPs Level 3, or equivalent).
• Minimum 3 years of professional personal-training experience.
• Demonstrated ability to lead group fitness classes across multiple formats.
• Strong command of English (written and spoken).
• CPR / First Aid certified (or willingness to obtain prior to start).
• Professional presentation and conduct appropriate for a luxury hospitality environment.
Preferred Qualifications
• HYROX coaching experience or certification, or a strength & conditioning credential (e.g., CSCS).
• Experience in a resort, retreat, luxury hotel, or premium studio/club environment.
• Experience working with international clientele.
• Track record of measurable client results — strength, conditioning, and body-transformation outcomes.
• Additional language skills (especially European or Asian languages).

- กำลังศึกษาระดับ ปวส. หรือ ปริญญาตรี ในสาขาที๋
เกี่ยวข้อง
- มีความตั้งใจเรียนรู้ และพร้อมพัฒนาทักษะการ
ทำงาน
- มีมนุษยสัมพันธ์ดี และสามารถทำงานร่วมกับผู้อื่นได้
- มีความรับผิดชอบ ตรงต่อเวลา และมีทัศนคติที่ดีใน
การทำงาน
- สามารถสื่อสารภาษาอังกฤษเบื้องต้นได้จะพิจารณา
เป็นพิเศษ
สวัสดิการ
- เบื้ยเลี้ยงเดือนล่ะ 6,500 บาท
- อาหาร 2 มื้อ / วัน
- ชุดยูนิฟอร์ม
- ใบรับรองการฝึกงาน
- วันหยุดประจำสัปดาห์ 6 วัน/เดือน และวันหยุดนักขัตฤกษ์
- โอกาสได้รับประสบการณ์จริงในการทำงานโรงแรม และรีสอร์ทระดับพรีเมียม
- สภาพแวดล้อมการทำงานที่เป็นมิตร และสามารถ ต่อยอดสายอาชีพในอนาคตได้

- กำลังศึกษาระดับ ปวส. หรือ ปริญญาตรี ในสาขาที๋
เกี่ยวข้อง
- มีความตั้งใจเรียนรู้ และพร้อมพัฒนาทักษะการ
ทำงาน
- มีมนุษยสัมพันธ์ดี และสามารถทำงานร่วมกับผู้อื่นได้
- มีความรับผิดชอบ ตรงต่อเวลา และมีทัศนคติที่ดีใน
การทำงาน
- สามารถสื่อสารภาษาอังกฤษเบื้องต้นได้จะพิจารณา
เป็นพิเศษ
สวัสดิการ
- เบื้ยเลี้ยงเดือนล่ะ 6,500 บาท
- อาหาร 2 มื้อ / วัน
- ชุดยูนิฟอร์ม
- ใบรับรองการฝึกงาน
- วันหยุดประจำสัปดาห์ 6 วัน/เดือน และวันหยุดนักขัตฤกษ์
- โอกาสได้รับประสบการณ์จริงในการทำงานโรงแรม และรีสอร์ทระดับพรีเมียม
- สภาพแวดล้อมการทำงานที่เป็นมิตร และสามารถ ต่อยอดสายอาชีพในอนาคตได้

- กำลังศึกษาระดับ ปวส. หรือ ปริญญาตรี ในสาขาที๋
เกี่ยวข้อง
- มีความตั้งใจเรียนรู้ และพร้อมพัฒนาทักษะการ
ทำงาน
- มีมนุษยสัมพันธ์ดี และสามารถทำงานร่วมกับผู้อื่นได้
- มีความรับผิดชอบ ตรงต่อเวลา และมีทัศนคติที่ดีใน
การทำงาน
- สามารถสื่อสารภาษาอังกฤษเบื้องต้นได้จะพิจารณา
เป็นพิเศษ
สวัสดิการ
- เบื้ยเลี้ยงเดือนล่ะ 6,500 บาท
- อาหาร 2 มื้อ / วัน
- ชุดยูนิฟอร์ม
- ใบรับรองการฝึกงาน
- วันหยุดประจำสัปดาห์ 6 วัน/เดือน และวันหยุดนักขัตฤกษ์
- โอกาสได้รับประสบการณ์จริงในการทำงานโรงแรม และรีสอร์ทระดับพรีเมียม
- สภาพแวดล้อมการทำงานที่เป็นมิตร และสามารถ ต่อยอดสายอาชีพในอนาคตได้

Position Purpose
The Wellness Coordinator supports the Wellness Manager in organizing, implementing and coordinating wellness packages. This role involves handling administrative tasks, coordinating with concerned department, facilitating all wellness guest during stay regarding event and package to ensure that all wellness programs run smoothly and effectively to maximize customer satisfaction.
Key Responsibilities
• Prepares quotation and email draft for Wellness Manager following details provided.
• Create Excel file for pre-booked activities / services which is shared with all concerned departments.
• Coordinates bookings of activities.
• Sends email reminder to all concerned department 1 day prior arrival of Wellness Package guest.
• Prepare necessary information for the guest (welcome pack).
• Introduces facilities to Wellness Guests.
• Welcomes the Wellness Guests in the absence of Wellness Manager.
• Prepares monthly report.
• Perform additional duties as assigned by direct supervisor.
• Maintain a high standard of personal hygiene, dress, uniform, and body language.
• Attend meetings and training as required by direct supervisor.
• Interact with guests actively soliciting feedback.
• Listen to guest feedback, make the necessary action and report to the supervisor.
• Ensure the accuracy of administration and proper follow-up.
Qualifications & Requirements
• Education: An associate’s degree in business administration, office management or related field.
• 1–3 years’ experience in similar position is advantaged.
• Prior experience in an administrative or clerical role is often preferred.
• Experience in customer service can be beneficial.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks, prioritize, and maintain organized records.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other office management tools.
• Strong time-management skills.
• Attention to detail in document preparation, data entry, and record-keeping.
• Ability to handle sensitive information with discretion.
• Knowledge of local language, and any additional languages.
• Detailed knowledge of computer systems.
• Proven track record in hotel of similar standard in similar capacity.

About the role
Guests come to STAY for a transformation — to feel fitter, healthier, and to leave with habits that last. That result is created by many hands across our clinic, fitness, spa, nutrition and hospitality teams, but it only feels seamless when one person holds the whole thread. That person is the Wellness Manager.
You are the guest's first point of contact and personal guide. You plan each guest's stay before they arrive, coordinate every team around their goals, work with Wellness Advisors, and make sure the experience feels effortless, personal and expertly delivered from start to finish. If you love creating memorable guest experiences and enjoy bringing people together to make things run smoothly, this role is for you.
What you'll do
• Be the guest's guide as the friendly first point of contact for guests joining our wellness retreats and packages, answering their questions and helping them choose what's right for them.
• Build each guest's personalized wellness schedule before they arrive — confirming and booking every activity so their time on-property is spent enjoying, not waiting.
• Work with our Wellness Advisors to deliver best-in-class experiences throughout the guest’s wellness journey.
• Coordinate the teams across our Clinic, Stay Fit, LeSpa, and F&B so every part of the guest's plan works together as one.
• Meet and welcome retreat guests, guide them through our facilities, and check in throughout their stay so they always feel looked after.
• Support guests with wellbeing and nutrition guidance, and help arrange consultations, seminars and activities that bring their journey to life.
• Keep accurate, confidential guest records, share a simple weekly and monthly update, and flag anything that needs attention early.
What we're looking for
You don't need to tick every box. If you recognize yourself in most of the below, we'd love to hear from you.
• A warm, people-first personality — you make guests feel genuinely welcome and cared for.
• Strong organization and attention to detail — you enjoy keeping many moving parts on track.
• A natural coordinator who communicates clearly and brings different teams together.
• Calm and resourceful under pressure, with a positive, solutions-focused approach.
• A genuine interest in health, wellbeing and hospitality, and a curiosity to keep learning.
• Comfortable writing professional, friendly emails and working with everyday booking and office tools.
• Fluent, confident English; additional languages are a plus.
• Some experience in hospitality, wellness, spa, guest relations or a related people-facing field. A background or certification in wellness, nutrition, fitness or hospitality is welcome but not essential — attitude and care matter most.
Why join STAY
You'll play a central role in a growing luxury wellness resort in one of the world's most beautiful destinations, working with a supportive, multidisciplinary team and making a real difference to every guest who walks through our doors.