Wine Sommelier at Tops Wine Cellar (Upcountry Zone)

????Join our team at Tops Wine Cellar Thailand!???? We are excited to announce that we are hiring a Wine Sommelier at the following locations : ????Up Country ? Central Festival Chiang Mai ? Central Pattaya Beach ? Central Samui ? Phuket Floresta ? Tops - Porto de Phuket If you have a passion for wine and a keen palate, we would love to hear from you. Job Summary & Purpose: - Develop, manage, and execute the operation, sales performance and service delivery of the retail wine department, contributing directly to Tops Wine Cellars being the premier wine retail experience in Thailand. Principal Accountabilities: Retail - Develop and execute best-in-class service standards across formats - Develop and coordinate training courses for store staff - Carry out consistent quality control across formats to ensure proper merchandising, conditions of stock and a uniform and best-in-class service delivery - Monitor aging and non-sale items across stores and develop and execute plans for their diminishment - Coach and lead Department managers and wine staff on a day-to-day basis - Assist with in-store assistance at peak times in flagship stores - Develop and implement new in-store design concepts across formats - Work closely together with Space Optimization, Merchandising and Planogram to ensure consistent updated and engaging wine displays across formats - Keep consistently updated on Tops Wine Cellars comp set and present findings to executive management on a continual basis Business Development - Develop and execute monthly, quarterly and annual wine events - Drive Wine Club sales through content creation, world-class service and customer engagement - Support wholesale team with wine education of both internal and external staff - Support wholesale team with building client relations for UPC locations - Prospect new business opportunities with a heighten focus on external online sales channels - Conduct frequent wine tastings and masterclasses for internal staff, Central food retail staff and best customers - Work closely with other departments within Tops Wine Cellars to explore new wine business opportunities - Assist Buying team with feedback on current market trends, customer preferences and general movements within the wine industry To apply, please send your CV to: Mobile/LINE: 0657194980 ??: [email protected]

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