Host - Front Office (Arabic Speaking)

- Provides excellent service to customers as appropriate. - Handles all guest complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. - Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. - Personally, and frequently verifies that guests are receiving the best possible service during check-in and check-out. - Ensures that guest history records are accurately maintained.

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