Front Office Manager (ผู้จัดการแผนกต้อนรับ)- Awa Koh Chang, TRAT

- Oversee in all matters relating to the day-to-day operations of Front Office operations - Handling all guest complaints, as well as internal customer complaints and enquiries in a courteous and efficient manner - Ensure to maintain the highest level of quality in both service and product including the design of training plans for all Front Office/GSA team members - Ensure all Standard Operating Procedures are being adhered to and continue to capture best current practice in relating to front office and service operations - Manage a team

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