Contact Center Consultant

• Excellent sales ability • Exceptional telephone manner that is professional, friendly and clear • Committed to provide excellent customer service at all times • Be detailed, accurate and thorough • Possess a positive, can do attitude with the ability to self motivate • Ability to follow scripts ensuring all conditions are fully explained to each client • Ability to learn objection handling • Skilled in controlling a phone conversation • Good time management skills • Ability to multi task • Likes to work in a fast paced environment • Ability to maintain and exceed production requirements • Ability to maintain an upbeat work relation with Co-workers • Ability to set and meet individual and group goals • Ability to effectively present information and respond to questions from groups of managers, co-workers, and clients. • Ability to focus attention for extended periods of time • Computer skills • Able to work unassisted and independently • Storng product & destination knowledge

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