Sales Support Officer

Job Responsibilities: • Answer customer inquiries, resolve issues that arise, and build good relationships with customers. • Communicate effectively with customers through various channels such as phone, email, and chat. • Work collaboratively with other departments, such as the construction team and the accounting team, to drive improvements and achieve shared goals. • Build and maintain strong, long-lasting relationships with customers while providing high-quality service. • Analyze customer feedback, identify trends, and develop strategies to address recurring issues and improve overall customer satisfaction. • Other tasks as assigned by management. Requirements: • Bachelor’s degree in any fields • Previous work experience in Sales support in Real Estate • Good command of English communication skill. • Ability to work on own initiative, but also as part of a team • Flexible and having the ability to learn quickly • Good interpersonal skill, positive and result-oriented

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