Delivery Boy & In-Room Dining

Position Purpose Provide prompt, courteous, and professional food and beverage delivery service to guest rooms while ensuring orders are accurate, well-presented, and delivered according to hotel standards. Key Responsibilities - Prepare, check, and deliver food and beverage orders to guest rooms promptly and accurately. - Confirm orders, room numbers, special requests, and required condiments before delivery. - Set up trays or trolleys and present orders professionally in guest rooms. - Explain menu items, promote special offers, and assist guests with menu recommendations. - Operate the POS system, present bills, and process payments correctly. - Follow up with guests to ensure satisfaction and resolve or report any concerns. - Collect used trays, dishes, and trolleys from guest rooms and corridors. - Maintain cleanliness and proper stock levels in the In-Room Dining service area. - Handle food, beverages, equipment, and guest belongings carefully and responsibly. - Follow hotel service standards, hygiene procedures, and health and safety regulations. - Support restaurant and other F&B outlets when required. - Perform additional duties as assigned by Supervisors or Management. Qualifications & Requirements - Diploma, technical certificate, or higher qualification in a related field. - 1–2 years of experience in In-Room Dining, F&B service, or a similar position in a 4- or 5-star hotel. - Good communication skills in Thai and English. - Able to operate a POS system; knowledge of Micros is an advantage. - Valid motorcycle or driving licence is preferred. - Service-minded, energetic, responsible, and able to work well in a team. - Flexible to work shifts, weekends, and public holidays.

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