Guest Service Agent

Job Location: Avani Ao Nang Cliff Krabi Resort At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotels properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Minor Hotels at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Minor Hotels experience. To develop a close and harmonious working relationship with all hotel departments, To attend hotel events, daily shift briefings and training to improve professional skills. Not the right fit? Set up email alerts as new job postings become available that meet your interest! Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people. Explore more at: 🔗 Minor Hotels Career 🔗 Minor Food Career 🔗 Minor Lifestyle Career 🔗 Minor & MINT Shared Service Career Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

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