Waitress

Provide professional food and beverage service while ensuring guest satisfaction and compliance with hotel standards. Key Responsibilities - Prepare tables, service stations, and mise en place before service. - Welcome guests, present menus, and explain daily specials. - Take orders accurately and operate the Micros POS system. - Serve food and beverages according to service standards. - Recommend menu items and apply appropriate upselling techniques. - Check guest satisfaction and respond promptly to requests or concerns. - Prepare bills, process payments, and clear tables. - Maintain cleanliness and ensure equipment is in good condition. - Follow hygiene, safety, and hotel procedures. - Attend required meetings and training sessions. Qualifications & Requirements - Diploma or higher qualification in a related field. = At least 1–2 years of relevant experience in a four- or five-star hotel or restaurant. - Good English communication skills. - Service-minded, energetic, and well-groomed. - Strong teamwork and interpersonal skills. - Able to work flexible shifts, weekends, and public holidays.

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