Complex IT Manager

KEY RESPONSIBILITIES: Complex IT Manager – Phuket We are looking for an experienced team members to manage and support day-to-day IT operations across our hotel portfolio, Dewa Phuket Resort & Villas and My Beach Resort Phuket. Enjoy a competitive salary, employee benefits, and opportunities for growth in a dynamic hospitality environment. Key Responsibilities: • Manage daily IT operations, infrastructure, network, cybersecurity, and IT support. • Support key hotel systems including Opera Cloud, Infrasys, Carmen, Wi-Fi, Microsoft 365, PABX, IPTV and CCTV. • Manage IT projects, vendors, budgets, and system upgrades. • Work closely with hotel management and all departments to ensure smooth operations. • Lead and support the IT team across the properties. Requirements: • Minimum 2 years of hotel IT experience, with IT Manager experience preferred. • Good knowledge of IT infrastructure, networking, Microsoft 365, IPTV, PABX and hotel systems. • Experience with Opera, Infrasys, Carmen is an advantage. • Good communication, problem-solving, and English skills.

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