Assistant Estate & CJP Management Manager

Position : Assistant Estate & CJP Management Manager (Luxury Residences) 1. Administrative Support: • Assist in maintaining accurate records, including maintenance schedules. • Handle incoming inquiries via phone, email, or in person and provide appropriate assistance or escalate issues as necessary. • Prepare and distribute correspondence, notices, and reports as directed by the estate manager. 2. Property Maintenance Coordination: • Coordinate routine maintenance tasks such as landscaping, cleaning, and repairs to ensure the property is well-maintained and attractive. • Schedule and oversee maintenance and repair work conducted by external contractors or internal maintenance staff. • Conduct regular inspections of the estate to identify maintenance needs and address any issues promptly. 3. Tenant Relations: • Serve as a point of contact for tenants regarding inquiries, complaints, or requests for maintenance assistance. • Address tenant concerns promptly and professionally, striving to ensure high levels of tenant satisfaction. 4. Financial Management: • Assist in collecting common area/electricity and water payments, issuing invoices, if any. • Monitor tenant accounts receivable and follow up on late payments or outstanding balances as needed. • Assist with budget preparation and financial reporting as required. 5. General Assistance: • Provide general administrative and operational support to the estate manager. • Assist with other tasks as assigned. Position Specific Requirements: • Prior experience in property management, real estate, or a related administrative role is advantageous. • Strong organizational skills with the ability to prioritize tasks and manage time effectively. • Excellent communication and interpersonal skills, with the ability to interact professionally with tenants, vendors, and team members. Position Specific Skills: • Proficiency in MS Office Suite (Word, Excel, Outlook) and property management software is desirable. • Ability to work independently with minimal supervision and collaborate effectively within a team environment.

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