1. Key Responsibilities
1.1 Accounts Receivable Management
- Manage and monitor accounts receivable transactions to ensure accuracy and completeness.
- Prepare invoices, billing statements, and supporting documents for customers, corporate clients, and travel agents.
- Verify billing details and ensure all charges are accurate and properly supported by documentation.
- Record and allocate incoming payments accurately in the accounting system.
- Monitor outstanding balances and follow up on overdue payments.
1.2 Billing & Collection
- Coordinate with customers, corporate clients, and travel agents regarding outstanding invoices and payment schedules.
- Follow up on overdue accounts and ensure timely collection in accordance with company credit terms.
- Issue receipts and other relevant documents upon receipt of payments.
- Investigate and resolve billing discrepancies and payment-related issues.
- Maintain proper records of collection activities and customer communications.
1.3 Reconciliation & Reporting
- Reconcile accounts receivable balances with the general ledger and customer statements.
- Prepare accounts receivable aging reports and outstanding balance reports.
- Monitor credit limits and payment terms for corporate clients and travel agents.
- Assist in preparing monthly financial reports and account reconciliations.
- Report significant overdue balances and potential collection risks to the supervisor.
1.4 Documentation & Internal Coordination
- Maintain accurate and organized records of invoices, receipts, payment confirmations, and supporting documents.
- Coordinate with Front Office, Reservations, Sales, and other relevant departments to verify billing information and resolve discrepancies.
- Support month-end closing activities and provide supporting documents for internal and external audits.
- Ensure compliance with company policies, accounting procedures, and internal control requirements.
- Perform other duties as assigned by the supervisor.
2. Qualifications
- Bachelor's degree or Diploma in Accounting, Finance, or a related field.
- Previous experience in Accounts Receivable or a related accounting position is preferred.
- Experience in the hotel or hospitality industry is an advantage.
- Basic knowledge of accounting principles and accounts receivable procedures.
- Familiarity with accounting software and Microsoft Excel.
- Good attention to detail, accuracy, and organizational skills.
- Good communication, coordination, and problem-solving skills.
- Ability to work independently and meet deadlines.
- Good command of English is an advantage.
3. Key Competencies
- Accuracy and attention to detail.
- Strong organizational and time management skills.
- Effective communication and coordination.
- Analytical and problem-solving abilities.
- Integrity and responsibility in handling financial information.
- Ability to work under pressure and manage multiple tasks.
