Guest Service Supervisor

ASAI Bangkok Chinatown is hiring a Guest Service Supervisor. Service Charge July 2026: THB 25,970 Location: Chinatown, Bangkok. MRT Wat Mangkon exit 1. How to Apply: Apply through the Dusit careers website only: https://careers.dusit.com/job/asai-bangkok-chinatown-guest-service-supervisor/ The hotel does not accept applications by email. Guest Service Supervisor duties: - Supervise the front desk team during the shift and keep service standards consistent. - Handle guest check-in, check-out, and cashiering, and resolve guest complaints on the spot. - Brief and coach Guest Service Agents, and support training of new team members. - Control room inventory and coordinate with Housekeeping on room status. - Manage guest profiles, requests, and loyalty programme benefits in the hotel system. - Prepare shift handover reports and escalate issues to the Front Office Manager.

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