Asst. On Board Manager - Luxury Yacht (ประจำอ่าวปอ ภูเก็ต)

- Help greet guests at the checkpoint and ensure a smooth onboarding process - Present the itinerary and set expectations clearly and enthusiastically - Act as the primary guest relations contact onboard, ensuring all guests are comfortable and enjoying themselves - Conduct daily crew briefings to align on passenger numbers, VIPs, and entertainment plans - Oversee cleanliness of the yacht and ensure food and beverages (complimentary and a la carte) are prepared and served to high standards - Monitor and ensure compliance to a checklist of service standards and select safety procedures - Foster a lively onboard atmosphere, engaging guests, supporting entertainment, and encouraging social interaction - Upsell premium food and beverage offerings to enhance revenue and guest satisfaction - Collect guest feedback post-journey and work with the team to implement improvements - Work with owner or owner representatives ( Bangkok office ) to improve customer journey by creating tailored experiences onboard relating to food, beverage, music to create product USP - Help propose or discuss with local marketing team and Bangkok marketing team to build brand value - Help collect and manage customer reviews. Will require monthly customer review discussion - Help find promoters / influencers locally

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