รายละเอียดงาน
Guest Room Cleaning & Maintenance
-Clean and service guest rooms daily to 5-star standards (dusting, vacuuming, polishing, sanitizing).
-Change bed linens and make beds neatly and consistently.
-Replace used towels and amenities; restock bathroom and in-room supplies (coffee/tea, water, toiletries).
-Empty trash and dispose of waste properly.
-Inspect rooms for maintenance issues and report defects (light bulbs, plumbing, HVAC, furniture).
-Ensure room presentation meets brand standards before guest arrival and after checkout.
Guest Interaction
-Greet guests courteously when entering rooms; respond to guest requests promptly.
-Maintain confidentiality and respect guest privacy at all times.
Safety & Compliance
-Adhere to all hotel health, safety, and security policies.
-Use cleaning chemicals and equipment safely, according to manufacturer guidelines.
-Follow infection control and hygiene protocols.
Team Coordination
-Communicate effectively with supervisors and other hotel departments (Front Desk, Engineering, Laundry).
-Assist with inventory control of linens, cleaning supplies, and amenities.
-Help maintain housekeeping carts and equipment in good condition.
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