Duty Manager

Qualifications Bachelor's degree in Hospitality Management, Hotel Management, or a related field. Minimum 2–3 years of experience in Front Office or hotel operations, with at least 1 year in a supervisory role. Excellent leadership and decision-making skills. Strong problem-solving and conflict-resolution abilities. Excellent communication and interpersonal skills. Good command of spoken and written English. Familiar with PMS systems (e.g., OPERA) and Microsoft Office. Able to work shifts, weekends, and public holidays. Strong customer service mindset and professional appearance. Knowledge of hotel safety, security, and emergency procedures.

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