Housekeeping Manager F M X

Company Description Nestled on the Gulf of Thailand’s captivating coastline, SO Sofitel Hua Hin stands as Hua Hin’s most distinctive 5-star hotel in Cha-Am, north to Hua Hin, just a short 2.5-hour drive from Bangkok, this luxury beachfront resort offers chic design with 100 rooms and 8 villas, including private pool villas. A luxury private beachfront experience in Hua Hin defines the experience, with soft sand underfoot, tranquil shoreline walks, and the calming sound of waves creating a sense of effortless escape. Playful artwork, contemporary architecture, exclusive accommodations, exceptional dining, and a curated selection of activities complete a refined seaside destination for couples and families. Job Description Key Responsibilities • Operational Leadership • Supervise and coordinate daily housekeeping activities across guest rooms, public areas, and back-of-house spaces. • Ensure consistent adherence to resort standards of cleanliness, presentation, and hygiene. • Implement and monitor cleaning schedules, deep-cleaning programs, and preventive maintenance routines. • Team Management & Development • Recruit, train, and mentor housekeeping staff to deliver exceptional service. • Conduct regular performance evaluations and provide coaching for improvement. • Foster a positive, professional, and collaborative team culture. • Guest Experience & Service Quality • Respond promptly to guest requests and concerns related to housekeeping. • Collaborate with Front Office and other departments to ensure seamless guest experiences. • Support VIP arrivals and special arrangements with personalized housekeeping services. • Administration & Resource Control • Manage departmental budgets, inventory, and procurement of cleaning supplies and amenities. • Monitor linen and laundry operations to ensure efficiency and quality. • Maintain compliance with health, safety, and environmental standards. • Innovation & Sustainability • Introduce eco-friendly practices and sustainable housekeeping initiatives. • Stay updated on industry trends and implement innovative solutions to enhance efficiency and guest satisfaction. Qualifications • Proven experience in housekeeping management within a hotel or resort environment. • Strong leadership, organizational, and communication skills. • Knowledge of housekeeping procedures, cleaning techniques, and hygiene standards. • Ability to manage budgets, schedules, and staff effectively. • Commitment to guest satisfaction and attention to detail. • Familiarity with property management systems and housekeeping software is an advantage

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