Outlet Manager

YOUR SKILLS & EXPERIENCES • Diploma or Bachelor’s Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field. • Minimum 3–5 years of progressive Food & Beverage service experience, with at least 1–2 years in an Outlet Manager, Assistant Outlet Manager, or similar leadership role within an international hotel or upscale resort. • Previous experience in All Day Dining operations, including breakfast buffet and high-volume restaurant service, is highly desirable. • Pre-opening experience is an advantage. • Strong knowledge of restaurant operations, service standards, guest relations, food and beverage products, and outlet administration. • Good understanding of revenue generation, upselling, budgeting, cost control, inventory management, labor productivity, and outlet performance. • Strong knowledge of food safety, HACCP, hygiene, and workplace safety requirements. • Strong leadership, coaching, communication, problem-solving, and guest-handling skills. • Good command of English; additional languages are an advantage. • Familiarity with POS systems, Microsoft Office, and hotel/restaurant operating systems. • Hands-on, service-oriented, well-groomed, and able to lead by example in a fast-paced resort environment. • Passionate about hospitality, developing people, and creating memorable dining experiences in line with Accor Heartist culture.

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