Cluster IT Officer

Job Location: Anantara Rasananda Koh Phangan Villas Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. Provide first-level IT support to all hotel departments and colleagues. Troubleshoot and resolve hardware, software, network, and system-related issues. Install, configure, and maintain computers, printers, telephones, and other IT equipment. Support and maintain hotel systems, including Wi-Fi, email, and other operational systems. Monitor network connectivity and ensure stable and secure IT services throughout the hotel. Manage user accounts, access rights, passwords, and system permissions. Perform regular maintenance, updates, backups, and security checks of IT systems. Maintain an accurate inventory of IT equipment, software, and licenses. Coordinate with IT vendors and service providers for technical support and maintenance. Assist with IT projects, system upgrades, and new technology implementations. Ensure compliance with hotel IT policies, procedures, and cybersecurity standards. Provide basic IT training and guidance to colleagues when required. Maintain proper documentation of IT issues, solutions, configurations, and maintenance activities. Perform other IT-related duties as assigned by the IT Manager. Not the right fit? Set up email alerts as new job postings become available that meet your interest! Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people. Explore more at: 🔗 Minor Hotels Career 🔗 Minor Food Career 🔗 Minor Lifestyle Career 🔗 Minor & MINT Shared Service Career Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

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