HOMA Host / Guest Service Agent

o Bachelor's degree in Hotel Management, Hospitality, Tourism, Business Administration, or related fields. o Minimum 2–3 years of experience in Front Office, Guest Service, or Reception. o Previous experience as Senior GSA or Supervisor is preferred. o Good command of spoken and written English. Strong guest service, communication, and problem-solving skills. o Able to supervise and support the Front Office team during the night shift. o Knowledge of PMS and Night Audit procedures. Good leadership, decision-making, and interpersonal skills. o Pleasant personality with a strong service mind. Able to work night shifts, weekends, and public holidays. o Able to handle guest complaints and emergency situations professionally.

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