English Teacher

Job Title: English Teacher (Thai Nationality) Location: Laguna Phuket, Thailand Job Purpose: To enhance the English communication skills of associates across departments by delivering relevant, practical, and engaging English language training. The Applied English Resource Coordinator is responsible for designing and teaching job-specific lessons that support service excellence, improve guest interaction, and build associates' confidence in real-world workplace situations. This role ensures that English learning is accessible, consistent, and aligned with operational needs, contributing to both individual growth and overall guest experience quality. Key Result Areas: Direct outcomes the role is expected to deliver through teaching and program coordination. English Language Teaching for Associates • Deliver engaging and practical English lessons tailored to different departments (e.g., Front Office F&B, Housekeeping, Spa). • Focus on improving communication skills in real-life service situations, aligned with brand and service standards. Curriculum Design & Customization • Design or adapt English learning content based on departmental needs and job functions (e.g-, guest greeting, handling complaints, upselling). • Customize lessons to accommodate varying English proficiency levels among associates. Training Outcomes & Progress Monitoring • Conduct regular assessments and maintain learner progress records. • Use feedback and observations to adjust content and teaching approach for maximum impact. General: Day-to-day duties to support learning delivery and program administration. • Plan and deliver weekly/monthly group classes and one-on-one coaching sessions as needed • Maintain a structured schedule across multiple departments and coordinate with department heads to minimize disruption to operations. • Support language development campaigns or seasonal training programs (e.g., peak season readiness). • Create or manage an English learning corner/ resource hub with printed and digital materials for self- study. • Collaborate with the Banyan Academy and L&D team on reporting, program development, and impact measurement. • Participate in associate engagement events and activities that promote communication and team bonding. Key Qualifications: Education: Degree in English, Education, TESOL, Applied Linguistics, or related field. Experience: • Minimum 2 years' experience teaching English as a second language (preferably in hospitality or adult education). • Prior experience in service environments (hospitality, travel, retail) is a strong advantage. Skills: • Strong spoken and written English; able to explain concepts simply and clearly. • Confident in classroom facilitation and group engagement. • Ability to adjust tone and language complexity for learners at different levels. • Familiar with lesson planning, basic curriculum design, and use of visual/digital tools to aid teaching. Personal Attributes: • Friendly, patient, and culturally sensitive. • Organized and adaptable, able to work with changing schedules and diverse learners. • Passionate about developing others and promoting learning through encouragement and relevance.

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