Villa Manager

Duties and Responsibilities : - - Co-ordinate with Guest Service and Operations in related to owners/guest arrival and departure. - Provide the highest level of service of food, drink and activities any other requests by guests/owners. - Ensure the utmost satisfaction of guests and owners at all times. - Housekeeping: to implement of standards and responsibility of training and quality of work. - Ensure F&B for guests and owners are prepared and served at the highest level as per EH SOP. - Enforce villa staff members to follow SOP. - Oversee villa maintenance; report issues to the Chief Engineer and office, and follow up until resolution. - Arrange payment and incidental bills when guests check out with the highest integrity—ensuring all transactions are honest, transparent, and accurately documented. - Prepare and submit cash sales reports and petty cash claims in a timely manner. - General wellbeing of owners, guests and visitors to the villa. Qualifications :- - Experience: 3–5 years in luxury villa or hotel management - Operations: Strong in housekeeping, maintenance, and guest services - Leadership: Able to manage, train, and motivate villa staff - Guest Experience: Excellent communication and problem-solving skills - Commercial Awareness: Basic understanding of pricing, bookings, and upselling - Finance: Able to handle petty cash, expenses, and basic reporting - Technical: Familiar with villa systems (AC, pool, MEP) and maintenance coordination - Attributes: Professional, detail-oriented, proactive, and flexible with working hours Please send your CV to [email protected] For more information, please contact 087-703-5173

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