Night Supervisor

Qualifications -Minimum 2-3 years of experience in Front Office, Guest Service, or a related area within a 4-5 star hotel environment. -Previous experience as a Supervisor, Team Leader, or similar leadership role is preferred. -Ability to work overnight shifts on a regular basis. -Excellent customer service and communication skills. -Strong problem-solving abilities with the confidence to handle guest concerns and emergencies effectively. -Good leadership skills with the ability to motivate and support team members during night operations. -Fluent in English, both spoken and written. -Knowledge of hotel management systems; experience with Opera PMS is an advantage. -Strong attention to detail with the ability to prepare reports and verify daily operational and financial records. -Positive attitude, service-minded personality, and a strong commitment to the Heartist® culture. -Ability to work independently while maintaining excellent teamwork and collaboration.

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