Operations Manager (GO Hotel Ayutthaya)

? Oversee daily hotel operations, including front office, housekeeping, and basic F&B (Grab & Go station). ? Ensure excellent guest experience by maintaining service standards and handling escalated guest issues. ? Manage staff scheduling, training, and performance to support a lean and efficient team. ? Monitor financial performance, including room revenue, cost control, and cash handling procedures. ? Coordinate with Accounting for reporting, budgeting, and daily reconciliations. ? Implement policies, procedures, and operational improvements to maximize efficiency and profitability.

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